IT Support Analyst Intern: Windows 11 & Hands-On Projects

Description Job Title: IT Support Analyst 2026 Summer Intern - Information Technology Location: Onsite Program Duration: June 1, 2026 - August 14, 2026 (10 weeks) About Justrite Safety Group Justrite Safety Group is a growing family of industrial safety companies dedicated to protecting workers, workplaces, and the environment. We design and manufacture industry-leading safety solutions used across manufacturing, laboratories, warehouses, and industrial facilities worldwide. Our teams are united by deep safety knowledge, operational excellence, and a shared commitment to protecting people, property, and the planet. Internship Program Overview The Justrite Safety Group Summer Internship Program is a high-impact, project-based experience designed to develop the next generation of leaders in industrial safety manufacturing. Interns are not observers...they are key contributors. Each intern is assigned a capstone project tied to real business priorities and works closely with experienced leaders, high-potential mentors, and cross-functional teams. This program is intentionally designed to: Deliver measurable business impact Provide exposure to industrial manufacturing and safety solutions Develop professional and leadership skills Create a pipeline into future full-time and leadership development opportunities at Justrite Safety Group Top-performing interns may be considered for full-time roles or future leadership development programs upon graduation. Position Summary You will have the opportunity to understand how technology benefits our business, as well as have an opportunity to fulfill IT requests from end users and implement solutions when technology doesn't work as expected. You will be interacting with many Justrite end users from around the world in our different locations and providing excellent customer service and IT support to these users. You will be involved in various IT projects, such as upgrading our users from Windows 10 to Windows 11 and refreshing outdated equipment. Key Responsibilities Responsibilities will vary by function but may include: Assist the IT Service Desk team by delivering IT support and excellent customer service to our end users Assist in diagnosing break/fix tickets that come into our ticketing system Provide hands on and remote support for hardware, software and printers Image and deploy new Windows 11 laptops Install, uninstall and upgrade software Onboard new hires and offboard employee exits (network accounts, permissions, equipment, etc) Use MS Teams to chat and call end users, perform screensharing sessions to resolve IT issues remotely Actively work all IT tickets in your queue and keep the end user updated on the progress of their tickets by updating your tickets on a regular basis Attend team meetings and work with the Director of IT Operational Excellence when needed Learn various IT tools and platforms such as: Active Directory, RDS, telephony, VPN, Windows Server, Remote Control, SharePoint, Teams, Outlook, etc. Deliver a comprehensive presentation to management and executives at the end of the summer What You'll Gain Real-world experience in industrial safety manufacturing Direct exposure to experienced professionals and industry leaders Mentorship from a high-potential employee focused on your development Hands-on problem-solving and project ownership Professional development in communication, analysis, and presentation skills Insight into career paths within Justrite Safety Group Qualifications / Requirements Currently pursuing a Bachelor's or Master's degree in a relevant field (Information Technology, or related discipline) Strong analytical, organizational, problem solving and communication skills Ability to work independently and collaboratively Curiosity, initiative, and interest in industrial manufacturing or safety solutions Proficiency in Microsoft Office (Excel, PowerPoint, Word); additional tools a plus What We're Looking For: Current undergraduate student in their Junior or Senior year studying Information Technology, Information Systems, Computer Science, etc. Strong interest in Information Technology Have a good knack of being a good troubleshooter with common IT issues in regards to hardware and software Possesses good customer service skills to assist end-users in explaining technical jargon in non-technical terms they can understand and learn from Effective written and verbal communication skills Collaborates well in both one-on-one and teamwork settings Proficient in using software applications, especially Microsoft Office 365 and Windows 11 Familiarity with Active Directory Users and Computers, SharePoint and Office365 is a plus Excellent communication and organizational skills Ability to work independently and as part of a team Proactive attitude and eagerness to learn Willingness to travel to a JSG location for Intern Training Week 10-week commitment Why Justrite Safety Group At Justrite Safety Group, interns work alongside the best in the industrial safety industry - engineers, operators, safety professionals, and business leaders who design products that protect lives every day. This is more than an internship. It's an opportunity to: Learn how a global industrial safety manufacturer operates Contribute to work that matters Build a foundation for a long-term career in safety, operations, engineering, or business leadership Compensation: The position offers a competitive hourly rate of $22. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Justrite Manufacturing Co LLC