Sales Associate, Discovery Shop

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.


The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

POSITION SUMMARY:

Reporting to the Manager, Discovery Shop, the Sales Associate supports the daily operations of a retail resale store, contributing to revenue growth and ensuring an exceptional customer experience. Core responsibilities include assisting customers and donors, efficiently operating the point-of-sale (POS) system, maintaining accurate and visually appealing floor inventory and displays, assisting with donation intake, and completing tasks assigned by the Store Manager. Provides direction to volunteers, particularly in the absence of shop leadership, and is a role model at all times. This role supports daily operations, contributing to a positive, customer-focused atmosphere while upholding the values and mission of the American Cancer Society.

ESSENTIAL FUNCTIONS:

• Service all customers through welcome greetings, merchandise sales, cashiering, merchandise bagging and carry-out assistance to customer's vehicle.
• Service all donors through receiving donations, carry-in assistance from donor's vehicle, placing donations in designated areas, providing donation receipt and processing receipt with donation.
• Service all volunteers through internal operational support.
• Store opening and closing procedures including cash register drawer counts and end of day income reporting.
• Maintain opening, ongoing and end of day appearance of salesfloor, including dressing room cleanout, dusting, vacuuming, straightening racks and fixtures, and refreshing depleted displays.
• Process donations, including sorting, steaming, pricing and placing merchandise on sales floor.

MAJOR RESPONSIBILITIES

• Schedule: Weekend availability is required/non-negotiable, with additional needs on Wednesdays and Thursdays. A consistent schedule can be established around candidate availability.
• Service all customers through welcome greetings, merchandise sales, cashiering, merchandise bagging and carry-out assistance to customer's vehicle.
• Service all donors through receiving donations, carry-in assistance from donor's vehicle, placing donations in designated areas, providing donation receipt and processing receipt with donation.
• Service all volunteers through internal operational support.
• Store opening and closing procedures including cash register drawer counts and end of day income reporting.
• Maintain opening, ongoing and end of day appearance of salesfloor, including dressing room cleanout, dusting, vacuuming, straightening racks and fixtures, and refreshing depleted displays.
• Process donations, including sorting, steaming, pricing and placing merchandise on sales floor.

FORMAL KNOWLEDGE

• High school graduate or equivalent.
• Retail experience working with customers, sales, cashiering and merchandising

OTHER SKILLS

• Excellent communication and customer relation skills.
• Comfortable with multi-tasking responsibilities.
• Team player, willing to do what is necessary to get the job done.
• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SPECIAL MENTAL OR PHYSICAL DEMANDS

• While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.
• The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus. Work environment: While performing the duties of this job, the employee is exposed to weather condition prevalent at the time. The noise level in the work environment is usually minimal.

The starting rate is $20.31 to $22. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.