Revenue Cycle Quality Training Analyst

Revenue Cycle Quality Training Analyst Location: Northpoint, UH Lakewood Medical Center, University Health Truman Medical Center, Kansas City, Missouri Department: Central Access Services UHTMC Position Type: Full time Work Schedule: 8:00 AM – 4:30 PM (40 hours per week) Job Description This position is responsible for the development, design, administration, and management of training programs throughout the organization. The role is consistently involved with special projects, quality assurance, and compliance training, including but not limited to course development for New Hire Registration training, refresher classes, system training, and all external systems. The analyst provides ongoing review for registration employees in all areas with quality analysis and testing where applicable. Minimum Requirements Bachelor’s Degree in a healthcare field or equivalent knowledge through a combination of higher education and experience. Three years of revenue cycle experience, including working knowledge of all registration and scheduling processes as well as billing requirements. Experience working with training staff in revenue cycle practices and ability to educate on a variety of software, processes, and customer service standards. Demonstrated ability to collaborate with hospital administrators and department leadership. Excellent interpersonal, writing, and presentation skills. Independent thinking, ability to handle sensitive information with discretion, attention to detail, multitasking, and ability to handle changing priorities. Knowledge and efficiency in software applications. Working knowledge of Microsoft Office (Word, Access, Excel, PowerPoint). Willingness to become familiar with other software programs. Experience with the Cerner Revenue Cycle Systems. Requires advanced knowledge of healthcare financial data, revenue cycle processes, and industry best practices. #J-18808-Ljbffr University Health