Sales Administrative Assistant

Sales Administrative Assistant

Wyndham Midland Downtown Hotel, managed by Hospitality Management Corporation (HMC), is seeking a motivated, organized, and detail-oriented Sales Administrative Assistant to join our team!

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for hospitality and customer service. This position plays an important role in supporting the Sales Department, coordinating group events, and ensuring an exceptional experience for our guests and clients.

Fun, professional, and team-oriented work environment

We recognize hard work and reward results

Competitive benefits package, including an industry-leading 401(k) program

Opportunities for career advancement within a growing company

Competitive compensation of $18.00 per hour

Paid time off and additional employee benefits

Provide daily administrative support to the Director of Sales, including correspondence, scheduling, and client communication.

Serve as the primary point of contact for group clients following contract execution.

Coordinate group reservations, rooming lists, payment arrangements, itineraries, and special requests.

Prepare, distribute, and maintain contracts, invoices, group resumes, and Banquet Event Orders (BEOs).

Organize and maintain accurate sales records, client files, contact lists, and call logs.

Assist with marketing initiatives, including promotional emails, email campaigns, and social media content.

Coordinate and lead BEO meetings to ensure all departments are informed of upcoming events and group requirements.

Communicate event details and changes to Food & Beverage, Front Desk, Housekeeping, and other departments.

Coordinate and order meeting and banquet supplies, including linens, food, beverages, and other event necessities.

Ensure smooth group arrivals, departures, and event execution through effective departmental coordination.

Assist the Front Desk during peak business periods, including answering calls and processing reservations.

Follow up with clients to ensure satisfaction and assist in resolving concerns.

Perform additional administrative and operational duties as assigned.

Previous sales administrative and customer service experience required.

Proficiency in Microsoft Office, including Word, Excel, and Outlook, required.

Strong written and verbal communication skills.

Excellent organizational skills with the ability to manage multiple tasks and deadlines.

High attention to detail and accuracy in documentation.

Ability to work independently while maintaining effective teamwork.

Professional appearance and positive, customer-focused attitude.

Previous hotel sales, catering, event coordination, or hospitality experience preferred.

Ability to work in a fast-paced hotel environment and adapt to changing priorities.

If you are dependable, detail-oriented, and enjoy working with people, we encourage you to apply and become part of the Wyndham Midland Downtown Hotel team!

Hospitality Management Corporation (HMC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by applicable law.