Customer Service Representative
Innovative Education Management
Customer Service Support Representative
Provides responsive customer service support to internal customers, including educators, school administrators, and business department personnel. Responds to inquiries, researches, and communicates the status of orders and paperwork, addresses routine questions and concerns, and identifies issues requiring additional assistance or escalation. Maintains accurate records, follows up to ensure issues are resolved, and works collaboratively with other departments to support efficient operations and a positive customer experience.
Requirements / Qualifications
MINIMUM QUALIFICATIONS: Education: High School Diploma or equivalent Experience: At least one (1) year of customer service, administrative, purchasing, or related office experience.
REQUIRED DOCUMENTS: - Letter of interest - Current Resume Applications not accompanied with the above required materials will not be considered. Applications will be reviewed as they are submitted.
*We do not discriminate on the basis of age, gender, sex, handicap, disability, ancestry, national origin, color, race, political affiliation, religion, marital status, or veteran status. *We do not discriminate on the basis of age, gender, sex, handicap, disability, ancestry, national origin, color, race, political affiliation, religion, marital status, or veteran status.
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