Sales and Events Coordinator-Palm Mountain Resort / Hotel Zoso

Sales and Events Coordinator

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.


Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

The Perks


*Eligibility of perks is dependent upon job status

• Hourly Pay: $23.00 -$25.00
• Get Paid Daily (Make any day payday)
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

The Brass Tacks

• Performs administrative functions, organizing calendars and department meetings, reading/routing incoming mail, drafting routine correspondence; designs and maintains organization systems.
• Responsible for all group and contracted business-related guestroom reservations; input of rooming lists into Property Management System, changes to existing reservations, and creation/management of Synxis group booking links.
• Maintain proper communication with group clients as it relates to group guestroom reservations, deposits and invoices.
• Responsible for group Posting Master accounts; ensure routing and all postings are correct.
• Send deposit requests and final payment requests per contract payment schedule, as needed.
• Verify that all necessary documents and payments are on file prior to group arrival; notify appropriate sales/events manager of any issues or missing items.
• Maintain proper communication with accounting and sales/events team to ensure an efficient collection process.
• Responsible for reporting related to group cutoff dates, deposits due and open balances.
• Provide customers/group contacts with accurate and timely invoices, statements and payment schedules.
• Develops and maintains favorable working relationships and open communication with all departments.
• Responsible for assisting managers during execution of events.
• Assist with special projects and completing ad hoc assignments as needed as necessary.
• Maintains confidentiality of all guest information and property data.
• Keeps accurate and complete records of messages and other required information.

The Nitty gritty

• Strong written and verbal communication skills, including:
  • The ability to write, proofread and edit reports, business correspondence, and sales contracts.
  • Effectively present information and respond to questions from team members, managers, clients, guests and general inquiries.
  • Ability to carry out instructions provided in written and oral format.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, percentages, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to compute discounts, commissions, proportions, and percentages.
• Strong computer literacy in Microsoft Office, especially Outlook, Word, Excel and PowerPoint.
• Detail oriented with strong multi-tasking and organizational skills.
• Ability to solve problems and make decisions in routine situations.
• Strong personal skills, including time management, planning and organizing, and delivery of results.
• Positive can-do attitude and the ability to adapt to a variety of situations.
• Must adhere to Columbia Hospitality Policies and Procedures.

Additional job functions may be assigned based on the property's business needs as determined by the General Manager and Seattle Support Center Leadership.

Where you'll work:
Hotel Zoso provides the perfect combination of location, relaxation, and inspiration. Easy airport access, The Spa, weekend pool parties, and California-inspired cuisine at The Kitchen are just a few of the amenities offered onsite. Hotel Zoso is ideally located in the epicenter of Palm Springs, where guests can explore restaurants, shops, galleries, and live entertainment.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.


Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect


Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.