Departmental Quality Specialist / Medical Technologist / MLS - Core Lab (ORMC)

Position Summary

Position Summary
The Departmental Quality Specialist coordinates a variety of advanced and highly complex departmental-level quality activities and projects.

Schedule: Monday - Friday 8a-4pm

This is a 100% onsite position at the ORMC Lab working on Project Improvment plans for the Core Lab.

Why Orlando Health Is Your Best Place to Work

At Orlando Health, we care about you as much as you care about your patients. As a team member, you'll enjoy comprehensive benefits from day one:

Health & Wellness

• Multiple medical, prescription, dental, and vision plans
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
• On-site pharmacy and discounted health services
• Wellness incentives-earn up to $500/year

Financial Security

• Competitive 401(k) plan with up to 5% employer match
• Group life, short-term, and long-term disability insurance at no cost

Time Away & Family Support

• Nearly five weeks of PTO-including vacation, holidays, and sick leave
• Four-week paid parental leave for eligible team members
• Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring

Learning & Career Growth

• "Preferred Education Program": earn degrees or technical certificates with zero out-of-pocket costs
• Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
• Full career development resources: coaching, workshops, events, and leadership training

Extra Perks

• Employee Assistance Program (EAP) offering confidential counseling services
• Access to discounts on attractions, travel, cell phones, insurance, and more

ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER

Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a "Best Hospital" in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing's contribution to quality patient care, safety, research and service

excellence.

Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you.

Essential Functions
This position performs core functions that may include, but are not limited to, the following:
• Provides advanced consultation to departmental team members to optimize use of information systemsto include MediaLab, SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.
• Recommends system usage improvements to enhance departmental workflow and efficiency.
• Prepares the department for system upgrades or maintenance.
• Performs occasional informal end user system training on various departmental specific applications.
• Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL report writing tools.
• Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user
productivity improvement or departmental file-sharing.
• Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject
matter expert under the lead of or in conjunction with Information Services.
• Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.
• Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.
• Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.
• Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.
• Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission
and the College of American Pathologists.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.


Other Related Functions
• Understands the core business practices of the department.
• Cross-trains other team members as necessary to provide backup.
• Documents processes and activities.
• Provides on-call support as needed.
• Perform Specimen collection procedures, specimen receiving, and processing as needed it.
• Responsible for an active role in the Lab Quality Improvement Program


Qualifications

Education/Training
Bachelor's degree in healthcare or related field required.


Licensure/Certification
Hold Nationally recognized certification (MT, ASCP, CLS or NCA) by the American Society of Clinical Pathologist (ASCP) eligible.

Experience
Five (5) years of laboratory experience.