Supervisor

Jubie's Creamery Team Lead - MUST BE 18 OR OLDER TO APPLY. Also known as mentors, teachers, adapters, rule enforcers, service gurus, and liaisons Responsibilities Live by Jubie’s Mantra, “Think ice cream? Think Jubie’s!” & become an ambassador for the Jubie's Creamery Brand within the community Accurately and consistently take, input, and fulfill customer orders Become an expert at scooping, twirling, blending, and creating Prepare items for toppings, mix-ins, and other frozen treats Continuously exceed customer expectations Periodically assist in training new Team Members & Team Leads Expertly handle customer and Team Member issues and complaints Manage and stock inventory at specified levels Assist in overseeing day-to-day operations and staff; monitor and prioritize workflow according to checklists Fulfill opening and closing shift duties such as cash drops, running reports, and cash handling Delegate tasks appropriately and in a timely manner according to checklists Become certified as an Ohio Food Handler through ServSafe Level 1 training Work in a fast-paced, always-changing environment Skills/Requirements Must be 18 or older to apply You will be required to complete a State & Federal background check Be available to work on weekends, late nights, and some holidays Be available to work anywhere from 15 – 35 hours per week with at least 3 available shifts during the weekdays (Mon – Thurs) and 2 available shifts on weekends (Fri – Sun). MUST BE AVAILABLE TO CLOSE. Exemplify an entrepreneurial spirit, creative mindset, & have a passion for ice cream Be able to adapt in unexpected situations Incredibly organized, comfortable with online tools, and able to multi-task effectively Have experience in being a leader and exemplify appropriate leadership skills Promote and consistently maintain a team environment Effectively communicate with customers, team members, peers, and managers Have an eye for detail and aspire to remain busy Follow & enforce all company policies as outlined in the Team Member Handbook and training documents Have the ability to lift up to 40 lbs repeatedly Be efficient and accurate with money and figures Benefits A competitive starting pay with the possibility of performance-based raises Tip share with the entire Troy team Opportunities for increased responsibility and job advancement in a growing company A collaborative work environment that is fun, inviting, ever evolving, and open to feedback for improvement An opportunity to invest in a simple IRA retirement plan once company requirements are met Periodic product offerings including an Employee Discount #J-18808-Ljbffr Jubie's Creamery