DSP Management Sr Expert
SwiftX Inc.
Job Title
Manage DSP onboarding, qualification review, and operational approval processes
Establish and maintain DSP operational standards, policies, and governance procedures
Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational compliance
Develop and enforce DSP penalty and accountability mechanisms
Conduct DSP operational audits and compliance reviews
Lead DSP training programs and operational policy communication
Manage DSP performance evaluations and ranking systems
Implement underperformance management and elimination processes when necessary
Support DSP pricing management, rate evaluation, and operational cost control
Monitor customer service quality and drive continuous improvement initiatives
Collaborate closely with operations, dispatch, safety, and finance teams to optimize DSP management processes
Support peak season DSP capacity planning and operational stability
SwiftX Inc.Vacancy posted 3 days ago
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