AI Support Architect — Build Smart Customer Help

Proofpoint Inc

Proofpoint is seeking an AI Specialist / Developer to transform customer support using AI. This role involves designing and implementing AI-driven solutions to enhance support efficiency and customer experience. The ideal candidate will have 3+ years of software development experience, expertise in AI/ML systems, and familiarity with customer support systems. You will work on automating ticket management and optimizing AI systems for quality and efficiency. #J-18808-Ljbffr Proofpoint

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Vacancy posted 14 hours ago

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