BUSINESS OFFICE MANAGER

Business Office Manager Responsible for all aspects of billing and collection for all service lines, maximizing payments and reimbursements, overseeing verifications, billing and follow‑up, negotiating payment plans, maintaining contract files, collaborating on rate renegotiations, and ensuring accurate and timely billing and collection. Full‑time position: Monday – Friday, 8:30 a.m. – 5:00 p.m. Job Duties and Responsibilities Generate operational reports. Coordinate review of payer audits and contracts. Monitor billing rates for LOC and authorization. Supervise entry of all patient billing for all service lines. Monitor collection calls of +90‑day receivables. Track self‑pay collections. Re‑submit lost claims and correct billing. Oversee electronic billing to Medicaid. Monitor secondary billing. Troubleshoot questions and requests regarding patient bills. Conduct all account adjustments. Complete weekly/monthly Accounts Receivable and Revenue reports; create/maintain daily patient billing accounts and census charts. Monitor cash collection to maximize/meet cash collection goals. Enter patient data in patient database. Benefits Challenging and rewarding work environment Career advancement opportunities Comprehensive benefits: medical, dental, 401(k), tuition reimbursement (for eligible full‑time positions) Competitive compensation Qualifications Bachelor’s degree and significant experience with medical billing. Ability to interpret insurance or other payer contracts. Professional communication in person and in writing. Prior supervisory skills desired. Understanding of hospital business office policies and procedures and managed care contracts preferred. Knowledge of the CT Medicaid system preferred. Must be computer literate; experience with financial software packages helpful. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. #J-18808-Ljbffr Stonington Institute