Internet Sales Lead

Internet Sales Lead We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Internet Sales Lead at Lennar plays a dual role — supporting the sales pipeline through timely responses to internet inquiries while providing operational and administrative support to the Internet Sales Manager (ISM). This role follows defined procedures and established guidelines and is essential to supporting the Sales & Marketing team, combining frontline customer engagement with team operational responsibilities to ensure seamless day-to-day operations and a \"Tickled, Delighted, Happy\" experience for every customer Your Responsibilities on the Team Sales & Customer Engagement (approximately 80% of time): Respond to online customer inquiries and providing standard information to support the sales process. Communicate promptly and effectively through approved communication channels, including email, live chat, phone, and 1-800 numbers. Maintain and update digital and community reference materials. Communicate with customers regarding the sales process by providing timely, accurate information on products, communities, financing options, and incentives. Enter, track, and update customer activity and information, including outreach for available homes and inventory. Coordinate with the Marketing team for electronic distribution of marketing materials and maintain up-to-date product and community offerings. Attend sales meetings, community events, and training programs. Work assigned schedules, including evenings and weekends, based on business needs. ISM Administrative Support (approximately 20% of time): Assist the ISM(s) with scheduling, calendar management, and meeting coordination. Attend key team meetings on behalf of or alongside the ISM, capturing notes and action items as needed. Assisting with routine inquiries by relaying information for the Internet Sales Team and following established protocols. Support ISM administrative tasks including preparing, distributing, and tracking of reports, communications, and follow-up activities as directed. Your Toolbox High School Diploma or equivalent; college degree preferred. Experience in sales, with preference for telephone and real estate experience; prior experience in a lead or senior role preferred. Strong interpersonal, communication, and organizational skills; ability to work independently and support team leadership. Demonstrated ability to handle competing priorities and exercise sound judgment in a fast-paced environment. Valid Driver’s License and reliable transportation; real estate license may be required for specific locations. Physical & Office/Site Presence Requirements Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. #LI-SB1 Life at Lennar Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future. Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. Education Assistance Program up to $30,000 in Adoption Assistance From the moment of hire, they can enjoy up to three weeks of vacation annually generous Holiday, Sick Leave, and Personal Day policies New Hire Referral Bonus Program significant Home Purchase Discounts Everyone's Included Day Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. #J-18808-Ljbffr