Part-Time BNA Navigator

Job Description

Job Description

Who we are:
CCPC is a Christian, humanitarian community resource center that helps improve the lives of people and communities by meeting immediate and basic needs, serving as a leading networker of community resources, offering counseling and care support, and giving hope to those we serve.

Job Title : BNA Navigator
Department : Programs
Reports to : Program Service Lead
Location: Park-City
Schedule: Mon-Fri

Part-Time Benefits

• Hourly pay of $22–$24
• Flexible schedules and support for work–life balance
• Paid lunch and rest breaks
• Various time-off options, including paid volunteer hours
• Free access to the Employee Assistance Program (counseling, legal, financial, and more through Intermountain)
• Free training and self-development opportunities
• 50% discount in CCPC stores (terms apply)
• Additional part-time benefits outlined in the Employee Handbook

Job Summary
The Basic Needs Assistance Navigator will provide support and resources to individuals and families in need within our community. This role requires a compassionate and proactive approach to help clients access essential services related to food, housing, healthcare, and financial assistance. The ideal candidate will be fluent in Spanish and English, enabling effective communication with diverse populations.

Job Responsibilities

• Client Assessment: Conduct thorough assessments of clients' basic needs and challenges to identify appropriate resources and support services.
• Resource Navigation: Assist clients in accessing food pantries, housing assistance, healthcare services, and financial aid programs.
• Soft Case Management: Develop and maintain individualized action plans, monitor client progress, and provide ongoing support.
• HMIS Management: Input and manage client data within the Homeless Management Information System (HMIS), ensuring accurate and timely documentation.
• Community Outreach: Build relationships with local organizations, service providers, and community partners to enhance resource availability and referral options.
• Documentation: Maintain accurate and confidential records of client interactions and services provided, adhering to organizational policies and reporting requirements.
• Advocacy: Advocate for clients’ needs and rights within the community, ensuring they receive equitable access to necessary resources.
• Other duties as assigned.

Expectations

• Mission Alignment: Live out and communicate CCPC’s vision and values with staff, volunteers, clients, and the public.
• Engagement: Maintain timely, consistent communication with supervisors and colleagues to keep projects moving forward. Respond promptly to urgent messages and leadership emails during work hours.
• Grant & Development Excellence: Proactively manage grant research, application, and reporting deadlines to ensure timely submissions.
• Professional Growth & Creativity: Bring initiative and fresh ideas to strengthen CCPC’s outreach and impact.
• Follow-Through: Complete assignments and projects on time and to a high standard.
• Program Support: Continue supporting BNA, events, new initiatives, and other assignments as directed by the Director of Programs.
• Adaptability: Approach change with flexibility and a positive attitude.
• Confidentiality: Handle all sensitive information with discretion.
• Productivity Tools: Use approved tools to organize projects, track deliverables, and measure efficiency.
• Availability: Be flexible to work evenings and weekends as required by program schedules.
• Physical Requirements: Ability to lift 20–30 lbs. without assistance.

Qualifications

• Bachelor’s degree in Social Work, Human Services, or related field preferred; equivalent experience will also be considered.
• Strong organizational and time management skills.
• Fluent in Spanish and English preferred, with excellent verbal and written communication skills.
• Strong ability to build rapport with clients from diverse backgrounds and maintain a compassionate and non-judgmental attitude.
• Ability to work independently and collaboratively in a fast-paced, multi-tasking environment while maintaining a positive attitude.

Expectations

• Uphold and promote CCPC’s mission, vision, and values.
• Maintain confidentiality in all HR, employee, and organizational matters.
• Demonstrate professionalism and integrity in all interactions.
• Adapt to changing priorities while managing multiple tasks effectively.
• Work collaboratively across departments while also taking initiative independently.
• Ensure timely and accurate completion of assigned responsibilities.

• Proficiency in Microsoft Office Suite and HR systems; experience with Learning Management Systems preferred.
• Ability to collaborate across departments and manage multiple priorities efficiently.

Reports to: Support Service Lead

Equal Employment Opportunity
CCPC believes that equal opportunity is a fundamental principle in conducting business and has promoted this principle as a basic policy in the governing of CCPC. CCPC believes that all persons are entitled to equal employment opportunity and prohibits discrimination against its employees or applicants based on any protected category as defined by law, including, but not limited to race, color, sex, pregnancy, childbirth, pregnancy-related condition, age (40 years or older), religion, national origin, disability, sexual orientation, genetic testing, or gender identity or any other grounds prohibited by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.
CCPC is committed to providing a work environment that is free of unlawful discrimination and unlawful harassment. Focusing primarily on the population centers of Summit and Wasatch Counties, CCPC serves and employs all people, regardless of race, religion, gender identity or expression, nationality, sexual orientation, political affiliation, socio-economic status, veteran status, ethnicity, family, or marital status.
CCPC requires no membership, dues, or compliance with faith traditions to be served by their programs and resources.

 

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