Operations Specialist
Virtual Vocations Inc
Acting as the primary point of contact for partners, the full-time Operations Specialist will resolve complex issues related to reconciliation, research, risk, compliance, and customer inquiries while working remotely. Key responsibilities Oversee reconciliation of unmatched settlements for assigned financial institutions and ensure timely resolution of discrepancies Research and analyze item exceptions, resolving them within service level agreements and maintaining accurate documentation Collaborate with internal teams and external partners to identify and implement process improvements for operational efficiencies Required qualifications High School Diploma or GED required; Bachelor's degree in finance, Accounting, Business, or related field preferred 4+ years of experience in bank operations, partner support, or financial services Experience in settlement reconciliation, inventory management, and troubleshooting technical issues Strong analytical skills with the ability to resolve complex financial issues Proficient in Microsoft Office and other financial systems and applications
Vacancy posted 4 days ago
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