Parts Sales Specialist

Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies, achieving monthly sales and gross profit forecasts, and soliciting parts sales. Works with customers, outside salespersons, and technicians to fill parts requirements with general supervision. Prepares invoices for all over‑the‑counter sales and bills parts to repair orders that are issued to the shops. Assists in maintaining stock levels, receiving and shipping parts, and issuing local purchase orders. Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner and escalates customer issues to supervisor when needed. Maintains a neat and clean appearance in the customer parts area and parts warehouse. Enters all lost sales into the inventory system so that proper inventory items and levels can be maintained. Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely, and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor. Assists with inventory management related activities as directed by supervisor. Performs other duties as assigned by supervisor. Safety Sensitive This position is safety-sensitive. Performing the duties while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety. This role may include operating, repairing, maintaining, or monitoring heavy equipment, machinery, vehicles, or handling hazardous materials and/or waste. Qualifications One‑year automotive parts related work experience. Excellent customer service skills. Excellent verbal and written communication skills. Ability to handle multiple tasks and requests in a timely manner. Benefits Competitive salary Medical, dental, and prescription insurance Disability and life insurance Paid time off program 401(k) and profit sharing with employer match Flexible spending account Internal promotion opportunities On‑the‑job training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. – founded in Springfield, Missouri, in 1975 with three employees in a temporary facility. It has grown into a multi‑state network of full‑service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled #J-18808-Ljbffr Murphy-Hoffman