Knowledge Manager
BryceTech
BryceTech is seeking an experienced Knowledge Manager to support U.S. Space Force organizations in El Segundo California. The Knowledge Manager will establish and maintain effective processes for capturing organizing managing and disseminating program information and organizational knowledge. The position will help ensure that leadership and program teams have timely access to accurate relevant and well-organized information to support mission execution and decision-making. The ideal candidate will be highly organized analytical detail-oriented and comfortable working across multiple Government organizations and mission areas in a fast-paced classified environment.
Responsibilities
- Develop and maintain knowledge management processes procedures and organizational practices to improve the collection organization accessibility and dissemination of program information
- Collect organize analyze and maintain information from multiple Government organizations program offices functional areas and mission partners
- Develop and maintain knowledge repositories shared workspaces databases trackers libraries and other information-management tools
- Establish and maintain standardized processes for document management information sharing records organization and version control
- Identify opportunities to improve information flow collaboration and access to organizational knowledge
- Capture and document organizational processes lessons learned best practices decisions and other institutional knowledge
- Develop and maintain dashboards reports status trackers and other knowledge products to support program execution and leadership decision-making
- Consolidate information from multiple sources and transform complex or disparate data into clear concise and actionable products
- Support the development and maintenance of standard operating procedures guides reference materials briefing products and other organizational resources
- Coordinate with Government stakeholders contractors and mission partners to collect validate and disseminate information
- Monitor information repositories and knowledge products for accuracy completeness currency and appropriate access
- Support senior leadership by providing timely access to relevant program information historical data documentation and organizational knowledge
- Assist with establishing taxonomies metadata naming conventions and other standards to improve information discoverability and usability
- Identify gaps redundancies and inconsistencies in program information and coordinate corrective actions
- Handle sensitive and classified information in accordance with applicable security information-management and access-control procedures
- Use Microsoft Office Suite and other Government-approved collaboration and knowledge-management tools to develop and maintain professional-quality products
- Perform other knowledge management and program support duties as required to support the mission
Qualifications :
- Active DoW Top Secret Clearance with SCI eligibility (TS/SCI)
- Bachelors degree from an accredited college or university; masters degree desired
- Minimum of 15 years of experience supporting Department of Defense information technology knowledge management information management or related mission support activities; NRO NSA and/or NGA experience acceptable
- Demonstrated experience creating administering and maintaining Microsoft SharePoint sites and managing associated data storage
- Experience supporting SharePoint site reorganization content updates permission management site creation deletion and renaming
- Experience supporting data migration data cleanup content organization and end-user assistance within SharePoint or similar collaboration environments
- Experience with process engineering design and implementation including development and improvement of out-of-the-box processes and workflows
- SCRUM Master-level competency with Jira and Confluence
- Experience administering Atlassian Jira user groups and project roles and configuring Jira workflows and dashboards
- Experience supporting Jira and Confluence environments to facilitate collaboration workflow management information sharing and organizational knowledge management
- Experience providing basic troubleshooting and technical support to end users for SharePoint Jira Confluence and related collaboration tools
- Strong understanding of information organization data management collaboration and knowledge-sharing practices within a DoD environment
- Ability to manage multiple priorities coordinate with users and stakeholders and independently execute assigned technical and administrative tasks
- Strong written and verbal communication skills with the ability to explain technical processes and provide effective end-user support
- Ability to work effectively in a fast-paced highly collaborative environment supporting classified space programs
Additional Information :
Position is contingent upon contract award.
BryceTech offers a full range of benefits including competitive salary a comprehensive health plan including dental and vision coverage company-paid life & disability insurance policies 401(k) plan with company match and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
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