Supply Management Specialist

Telework Eligible

Yes

Major Duties

• Ensures timely processing of customer orders and customer access to product, account and order information.
• Receives and processes order cancellations, provide status updates and modifications.
• Monitors cross-agency sources of supply to ensure assets are available for issue when required and executes lateral support transactions to alleviate work-stop inducing unfilled orders.
• Identifies and recommends use of approved alternative sources of supply.
• Facilitates the resolution of routine customer issues that arise during fulfillment of requisitions.
• Serves as the material support point of contact for maintenance customers.
• Provides material support planning, availability, and serviceability for established and future production workloads.

Qualification Summary

To qualify for a Supply Management Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Directing customer requirements to the proper acquisition path to expedite requisitions in accordance with Military Standard Requisitions and Issue Procedures (MILSTRIP). Resolving problems associated with timely deliveries and lead times. Reviewing unfilled order status daily and taking appropriate actions to escalate fulfillment actions not meeting customer requirements. Analyzing and resolving difficult issues and problems related to supply processes, work methods, supply data management or day-to-day operational procedures. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess a Ph.D. or, equivalent doctoral degree or, 3 full years of progressively higher level graduate education leading to such a degree or, LL.M., if related. C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The work is primarily performed in a normal office setting requiring adherence to associated basic safety precautions. In addition, on a recurring basis, the incumbent is exposed to potentially dangerous situations while visiting manufacturing, storage, and industrial production areas at the local site. At such times the incumbent may be subjected to moderate risks or discomforts, excessive noises, fluctuating temperatures, dirty conditions and/or hazardous materials. The incumbent may be required to use protective clothing or gear such as protective helmets, masks, goggles, gloves or shields, and comply with appropriate safety precautions. Position may be subject to rotational shift coverage and may be required to independently function outside the standard business hours for their location.