Oracle Fusion SaaS - Finance Functional Consultant

Oracle Fusion SaaS - Finance Functional Consultant

We have a consulting role for 6 months and it is a contract to hire role. It is remote. Must be a US Citizen Duration: 6 months Rate: hourly C2C Primary Module Skill Required Experience in any of the following 5 modules - ERP Financial Modules like GL, AP, AR, FA, IBY, CST and ZX. Experience: 6+ Years

Position Overview

Position is for a Functional Support Professional, preferably with implementation background in SAAS Financial Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.

Job Responsibilities

The main role of a Support engineer is to troubleshoot and resolve highly complex functional problems. The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.

Education & Experience

Bachelors/Masters in Computer Science, Engineering or equivalent preferred. Other qualifications with adequate experience may be considered.

Personal Attributes

• Self driven and result oriented
• Strong problem solving/analytical skills
• Strong customer support and relation skills
• Effective communication (verbal and written)
• Focus on relationships (internal and external)
• Strong willingness to learn new things and share them with others
• Influencing/negotiating
• Team player
• Customer focused
• Confident and decisive
• Values Expertise (maintaining professional expertise in own discipline)
• Enthusiasm
• Flexibility
• Organizational skills
• Values and enjoys coaching/knowledge transfer ability
• Values and enjoys teaching technical courses

Note: US Citizenship is mandatory for this position.