Commercial Lines Account Manager

Commercial Lines Account Manager

Location: Chicago, IL

About the Opportunity

Our client is seeking an experienced Commercial Lines Account Manager to join their growing team in Chicago. This organization partners with businesses to provide comprehensive insurance solutions, risk management support, and exceptional client service.

This is an excellent opportunity for an insurance professional who enjoys building client relationships, managing commercial insurance accounts, and working in a collaborative, fast-paced environment.

Key Responsibilities

• Support Account Executives in marketing and servicing commercial insurance accounts.
• Build and maintain strong client relationships while addressing insurance questions and service needs.
• Process new and renewal policy invoices, endorsements, and client change requests.
• Review endorsements for accuracy and communicate policy changes clearly to clients.
• Manage premium audits and explain additional or return premiums.
• Generate certificates of insurance, insurance identification cards, and binders.
• Coordinate policy renewals, binder extensions, and underwriting requests.
• Order loss runs and prepare loss summaries for renewal submissions.
• Complete surplus lines filings and preliminary policy reviews.
• Obtain premium finance quotes, flood zone determinations, and NFIP quotes when applicable.
• Maintain accurate client records and documentation within Applied Epic.
• Proactively follow up on outstanding activities and ensure timely resolution of client needs.

Qualifications

• 2–3 years of insurance industry experience.
• Working knowledge of Property & Casualty insurance coverage.
• Commercial Lines insurance servicing experience strongly preferred.
• Familiarity with Applied Epic or other agency management systems.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced, team-oriented environment.

Compensation & Benefits

• Competitive base salary
• Health and wellbeing benefits.
• Retirement and financial benefits.
• Paid time off.
• Professional development and learning opportunities.
• Additional employee perks and discounts.

Why Consider This Opportunity?

Join an established organization that values client relationships, professional development, and delivering exceptional service. This is an opportunity to grow your career within a supportive team while making a meaningful impact on commercial insurance clients.