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Remote Customer Retention Specialist

DIRECTV

DIRECTV is seeking a Customer Service Representative focused on retention for a fully remote role. The position supports our customers from home, requiring a quiet workspace and reliable internet.

You will engage with customers, resolve complex issues, and promote services with a consultative approach to maintain satisfaction and loyalty. You’ll handle calls, use multiple systems, and apply sales skills to meet customer needs while working MST hours and offering a performance bonus and benefits.

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Vacancy posted 23 hours ago
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