Organizational Change Management Senior Specialist - Digital Product Adoption

We are seeking a candidate to join our Change Management and Communications Center of Expertise (CoE) to support product portfolios focused on delivering our digital workforce experience to employees. This role brings change management knowledge and experience collaborating with agile product delivery teams. You will collaborate with a team of specialized experts to shape how BCG employees work, make decisions, and adopt digital products. You will partner with other change managers & specialists in the CoE to identify, use and contribute to best practices and lessons learned. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Executing change strategies & approaches for digital products, focused on driving and embedding the key behaviors that drive adoption Conducting stakeholder assessments and developing engagement plans to address and mitigate risks Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities Developing and delivering strategic user framed communication plans Write, review, and send user framed communications & content Developing training & enablement approaches & content Track change management & behavioral KPIs and metrics Engage with agile squads to understand roadmaps. Proactively identify and clearly articulate upcoming change & behaviors needed to support the roadmaps. Manage stakeholder expectations while working across multiple workstreams Collaborate with cross-functional teams, designers and vendors to facilitate change activities Supporting the integration of behavioral science into change management strategies What You’ll Bring 4-6 years of experience in change management roles Experience operating in an agile operating model preferred Exposure to behavioural science or related disciplines, with interest in developing expertise further Excellent verbal and written communication. Fluent in English (writing, reading, speaking) University degree with demonstrated high academic achievement preferred Experience or passion for structuring and solving complex problems Who You’ll Work With Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $89,000.00-$109,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify. #J-18808-Ljbffr Boston Consulting Group (BCG)