Voice Platform Leader — Contact Center Transformation
Jobleads-US
U.S. Bank seeks a Voice Platform Director to lead strategy, management, and modernization of the Contact Center voice platforms and supporting technology ecosystem.
You will align platforms with customer, employee, operational, and enterprise priorities while guiding a team of platform managers, product owners, and analysts. In an Agile product model, you will balance strategic transformation with daily platform delivery, drive adoption, and oversee release-readiness and continuous improvement
#J-18808-Ljbffr Jobleads-USVacancy posted 8 hours ago
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