Senior Personal Banker

Employment Type: Full Time Salary: $23.00/hour to $26.00/hour per year. Exact compensation may vary based on experience, skills, knowledge, and education. Benefits: Medical, vision, dental, and life insurance, generous sick days, vacation days, holidays, 401(k) company matching, potential for discretionary bonus. Overview At New Omni Bank, we believe in the power of talent and innovation to drive success. We’re always on the lookout for individuals who share our passion for excellence and are ready to make a meaningful impact. Position Summary The Personal Banker’s primary responsibility is to provide personalized banking services for clients. Essential Job Functions and Responsibilities Cash and Transaction Handling Accurately process customer transactions including deposits, withdrawals, account transfers, wires and loan payments. Ensure safe handling of cash, prevent discrepancies, and avoid fraud and loss in accordance with bank policies and procedures. Providing Banking Services to Clients Be knowledgeable of all bank depository products and services. Open and close depository accounts for consumer and business clients. Assist clients with account maintenance and updates. Provide accurate and efficient services to maintain existing clients and contribute to branch sales goals through cross‑selling and referrals. Review reports and anticipate client needs. Assisting Digital and Self‑Service Products Introduce and educate clients about bank self‑service and digital banking tools. Encourage clients to adopt digital banking to increase efficiency and customer satisfaction. Sales and Relationship Building Identify needs and opportunities of existing and new clients to suggest appropriate banking products or refer to related departments. Build and deepen customer relationships by engaging with clients, understanding their account usage and financial goals, and following up regularly. Compliance and Risk Management Ensure all transactions and customer interactions strictly adhere to bank policies and procedures, federal and local regulations. Complete bank ongoing training and professional development courses to keep knowledge up to date. Coordinate with BSA Department for internal inquiries and reviews. Operational and Administrative Duties Contribute to branch housekeeping tasks. Support other branches when needed. Perform duties as assigned by management. Comply with all applicable regulatory requirements, policies, and procedures. Qualifications Bachelor's degree required. At least 2 years of banking experience with direct contact with clients required. Essential skills include strong communication skills, ability to relate to clients, active listening, patience, ability to multi‑task and prioritize multiple requests and tasks, and attention to detail. Notary license preferred or willingness to obtain a notary license. Physical Demands The employee is required to use hands or fingers, handle, feel, and reach with hands and arms; walk, stand, sit, climb, or balance regularly; and occasionally lift up to 25 pounds. Specific vision abilities include close vision, distance vision, and ability to adjust focus. The employee may be required to work at other bank locations. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. EEO Statement New Omni Bank, National Association commits to following all applicable regulatory requirements, policies, and procedures. The bank’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, uniformed services membership, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr