Assistant Service Manager - Westbrook, ME
Vipauto
Job Description 35 Riverside St, Portland, ME 04103, USA Overview The Assistant Manager supports VIP’s mission to earn automotive customers for life by leading the team to deliver a different and better customer experience. The role ensures safe operations, exceptional service, and high-performance results through the execution of VIP programs and standards. Responsibilities Prioritize workplace safety: follow all safety policies, complete training, lock out unsafe equipment, and report hazards. Serve customers: consult, build relationships, and educate them about vehicle conditions based on mileage and MPI inspection. Achieve above‑average success in customer engagement measured by VIP Sales & Execution (SAX) score. Execute all managerial duties assigned by the Service Manager and help lead the team to deliver a different and better customer experience. Learn and successfully execute VIP processes, including: Help develop a superior team: ensure all associates have completed required LMS training, vendor training, and obtain T.I.A basic automotive service certification. Sign up associates for ASE certifications and provide study material. Effectively communicate with the team throughout the day, daily huddles, and bi‑monthly store meetings. Monitor e‑mail for customer appointments and communication. Train, support, and deliver the 5 for 5 process to educate customers about vehicle conditions and partner on solutions. Control dispatching and assignment of work orders to technicians using the first‑available guideline. Attend off‑site meetings and training sessions as needed (typically several times per year). Facility and equipment maintenance: maintain appearance, condition, and cleanliness of facility and equipment; prepare location and service desk each day; secure unclaimed customer vehicles at close of business. Procedural compliance: enforce strict compliance with the service Code of Ethics and all municipal, state, and federal regulations. Additional responsibilities: communicate with other levels of management, serve as policy administrator when Service Manager is not on site, and perform other functions as required. Qualifications Knowledge, skills, and abilities: strong; excellent verbal and written communication; sound business sense; strong organization and time management; comprehensive understanding of automotive servicing and the industry. Minimum experience: two years related experience in automotive service management; two‑year college or technical school program recommended; or equivalent combination of education and experience. Required certifications and licenses: current valid driver’s license; ASE Certification P2 – Parts Specialist recommended; ASE Certification G1 – Maintenance and light repair recommended; State Inspection License required (where applicable). Work Week Standard expectation: 5‑day work and 40 hours per week. Attendance: arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team. #J-18808-Ljbffr Vipauto
- ...Assistant Manager The Assistant Manager lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different & better experience. As the second in charge...SuggestedShift work
$18.95 - $27.25 per hour
.../Front End Communication Board and Task Management. * Observe and ensure compliance with... ...Supervise the effective operation of the office/service desk/kiosk/front end/bottle room * (if... ...to ensure efficient operations. * Assist in conducting performance appraisals and...SuggestedWork at officeLocal area- A leading automotive service provider in Portland, ME is looking for an Assistant Manager. This role involves leading a team to enhance customer experience, maintain safety standards, and ensure compliance with service protocols. Candidates should have strong communication...Suggested
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$68k
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...Harbor matching contribution ~ Length of Service Bonus Program of up to $5,000 ~... ...visit us and our staff will be happy to assist you! Sinceri Senior living is proud... ...programs, including a background in EHR management Subject to a minimum of a criminal background...Work from homeShift work- ...Description: Service Station Assistant Manager CN Brown is family owned and local to New England with our corporate office located in South Paris, Maine. With locations throughout Maine and New Hampshire, we continue to grow and improve our current holdings. We...Work at officeLocal areaImmediate startShift work
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$4,000 per month
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$15.1 per hour
...located at 140 Larrabee Road Westbrook, ME The Lot Attendant is responsible... ...between our properties for servicing, transport and/or rental. A... ..., truck rental, fleet management, retail car sales, as well as... ...Responsibilities Assist with lot organization and parking...Full time- ...individual for a supervisory role. The ideal candidate will assist the Restaurant General Manager, ensuring team efficiency and meeting brand standards.... ...should have prior supervisory experience in food service or retail, possess basic math skills, and be at least 18...Hourly payShift work
- ...Service Manager II (SMII) The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes while serving in place of an Assistant Manager as a permanent member of a VIP team. An SMII has been identified as having...Permanent employmentShift work
$60k - $63k
...and Reynolds is looking for experienced automotive parts and/or service professionals to join our consulting team. Our superior... ...and respected companies in the automotive industry. As a Parts Manager – Service Manager – Service Advisor your primary focus will be...Remote workHome officeNight shift$60k - $63k
...and Reynolds is looking for experienced automotive parts and/or service professionals to join our consulting team. Our superior... ...and respected companies in the automotive industry. As a Parts Manager – Service Manager – Service Advisor your primary focus will be...Remote workHome officeNight shift- ...for superfoods, healthy living, and (of course) fruit! As the Assistant Manager at Playa Bowls, you’ll work closely with the General Manager... ...Investigate and resolve complaints regarding food quality, service, and accommodations Schedule and receive food and beverage...Hourly payCasual workLocal areaShift workWeekend work
$30 - $46 per hour
...Description Job Description Position: Assistant Director of Rehab Location: Westbrook, ME [Westbrook, Maine, United... ...Assist the Director of Rehab in managing and supervising the... ...Participate in staff meetings, in-services, and continuing education opportunities...Hourly payMonday to FridayWeekend work$65k
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...seeking an individual with excellent project management skills; the ability to work... ...critical thinking skills; excellent customer service, interpersonal, and communication skills... ...Relocation Specialist. This role will assist with the occupied rehabilitation of a 10...Hourly payFull timeTemporary workFor contractorsWork at officeRelocationMonday to FridayFlexible hours$18.95 - $27.25 per hour
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- ...Provide excellent customer service as the front-line point of contact... ...of pertinent issues and assist in coordinating solutions as... ...surveillance cameras, alarms, emergency management systems, building automation... ...at the IDEXX World Campus in Westbrook, Maine. Why IDEXX:...Full timeInternshipWork at officeLocal areaShift workNight shift
- ...and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations... ...Duties And Responsibilities Ensures timely, friendly service according to company guidelines, achieving established objectives...Local areaImmediate startShift work
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