Disputes Case Manager Associate

Location: NYC or Washington D.C. preferred The opportunity The General Counsel’s Office (GCO) supports EY’s business by serving as trusted advisors to the EY community and providing the highest quality legal services to EY’s service lines and business enablement functions. As a Disputes Case Manager, you will be a key legal operations professional within GCO, responsible for the day-to-day operational management of litigation, employment, regulatory, and investigative matters. Your key responsibilities Matter ownership and case management: Serve as the primary operational owner for assigned litigation, employment, regulatory, and investigation matters. Maintain complete, accurate, and up-to-date records in firm matter management systems (e.g., ONIT). Ensure all key decision points, milestones, and strategic developments are clearly documented. Document preservation, collection, and production: Draft, issue, and manage firm-wide legal hold and document preservation communications. Coordinate document collection efforts with stakeholders and external vendors. Manage complex document productions and maintain detailed audit trails. Information management and reporting support: Ensure communications are properly stored in firm systems (e.g., iManage). Track and centralize key matter dates. Provide regular matter updates to support internal reporting. Analysis, judgment, and escalation: Review documents for accuracy, completeness, relevance, confidentiality, and privilege. Identify and escalate risks or gaps requiring attorney attention. Attorney and stakeholder support: Reduce administrative burden on attorneys through proactive support. Gather factual background information and assist with drafting and preparation. Skills and attributes for success Advanced paralegal and legal operations skills. Strong understanding of the U.S. legal system. Exceptional organizational and communication skills. To qualify for this role Bachelor’s degree or equivalent experience. Minimum of 4 years relevant experience. Proficiency with Microsoft Office and firm legal systems. Ideally, you’ll also have Paralegal certification. Additional information Overtime may be required. Minimal travel expected. What we offer you At EY, we develop you with future-focused skills and equip you with world-class experiences in a flexible environment. Comprehensive compensation and benefits package. Base salary ranges: $52,800–$95,900 across the U.S.; $63,400–$109,000 in NYC, Washington State, and California (excluding Sacramento). Total Rewards includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Hybrid model encouraging in-person collaboration 40–60% of the time for client‑serving roles. Flexible vacation policy allows you to determine vacation time based on personal circumstances, with additional leave for holidays and family care. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. If you have a disability and need assistance applying online or require an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io. #J-18808-Ljbffr Ernst & Young Advisory Services Sdn Bhd