Store Manager

Assistant Store Manager

Born in the DMV, Giant Food has proudly served our communities for over 90 years. From our first store on Georgia Avenue to becoming the #1 grocer in the Baltimore-Washington area, we've stayed rooted in what matters most-our people and our neighborhoods. Today, we operate more than 160 stores across D.C., Maryland, Virginia, and Delaware, continuing our mission to be the most trusted and loved local food retailer. At Giant, our purpose goes beyond the aisles. We actively partner with community organizations to enrich the lives of our neighbors and create meaningful impact where we live and work. When you join Giant, you become part of a culture built on three core commitments: Grow, Care, and Belong.

If you love building teams, thinking on your feet and leading by example, a Store Leadership role is your chance to make an impact. You'll set the tone for our store, empower associates and keep everything running smoothly, so customers look forward to coming back. Experienced big-box supermarket managers and assistant managers are encouraged to apply.

Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management.

Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).

What You Will Do

Grow Our People

We care deeply about people, enjoy diversity and develop talent to get the best out of all of us

Obsess Over Customers

We delight our customers with innovative products and experiences that support a healthier future for people and planet

Win Together

We collaborate across boundaries to deliver on our strategy and purpose

Leadership & People Management

Coaches, trains, and develops department managers and associates

Delegates effectively to Department Managers and holds teams accountable

Fosters engagement, morale, retention, and a positive work culture

Customer Service Excellence

Models and enforce high service standards

Resolves escalated customer issues with professionalism

Ensures a welcoming, clean, and customer-first environment

Operational Execution

Supports daily store operations with consistency and accuracy

Ensures compliance with company policies, Standard Operating Procedures (SOPs), and safety standards

Manages opening/closing procedures, audits, and store readiness

Sales & Profitability Management

Drives revenue through merchandising, promotions, and service execution

Monitors Key Performance Indicators (KPIs), sales goals, and margin performance

Identifies growth opportunities and implements action plans

Inventory & Merchandising

Supports in-stock position, ordering, and shrink control

Ensures planogram accuracy, product rotation, and presentation standards

Coordinates seasonal sets, pricing integrity, and visual execution

Financial & Labor Management

Supports Manager with budgets, scheduling, expense controls, and payroll allocation

Analyzes reports and trends to maximize profitability

Make data-based decisions to achieve operational targets

Safety, Compliance & Risk Management

Enforces OSHA, food safety, and regulatory requirements

Conduct store inspections, training, and corrective actions

Mitigates loss, theft, and liability risks

Communication & Collaboration

Communicates expectations clearly across all levels

Partners with corporate, vendors, and cross-functional teams

Conducts effective meetings, huddles, and performance discussions

Problem Solving & Decision Making

Addresses issues quickly and confidently

Uses sound judgment and data to make operational decisions

Anticipates challenges and implements proactive solutions

Adaptability & Change Leadership

Supports teams through new initiatives, technology, and policies

Stay flexible in high-volume, fast-paced environments

Encourages innovation and continuous improvement

What You Will Bring

A bachelor's degree in business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others

Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company

Proficiency in scheduling, ordering, inventory, payroll, Profit & Loss (P&L) analysis, project management, and personnel management

Knowledge of employment law, interview techniques, and general retail hiring practices

Excellent communication, interpersonal, leadership, and organizational skills

The ability to acquire and keep the confidence of associates, customers, and management alike

Experience managing an effective community relations program

Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)

Salary range is between $64,800.00 - $81,000.00