Senior Product Manager - Norton 360

Senior Product Manager for Norton 360

We are looking for a Senior Product Manager who is an exceptional builder — someone who thrives in ambiguity, can define and defend a product strategy, and knows how to navigate the complex web of internal and external stakeholders that comes with owning a product at this scale.

This is a 0-to-1 role in the truest sense: while Norton 360 has an established user base, there is enormous greenfield ahead in terms of unified experience design, cross-feature coherence, AI integration, and next-generation platform capabilities. You will set the direction, build the roadmap, align the organization, and ship.

You'll work at the center of a cross-functional team spanning engineering, design, research, marketing, data science, and security experts, while managing relationships with platform partners and executive stakeholders. This role requires someone who can operate with equal fluency in the strategic and the tactical — writing a crisp vision document in the morning and unblocking an engineering dependency in the afternoon.

Key responsibilities include:

• 0-to-1 product development: define and drive the next generation of the Norton 360 experience — from vision and strategy through spec, build, launch, and iteration — across mobile and desktop platforms.
• Product strategy & vision: define a clear, differentiated product strategy for Norton 360 — one that accounts for competitive dynamics, evolving consumer threat landscapes, and Gen's broader platform vision.
• Complex stakeholder management: operate effectively across a highly matrixed environment — aligning engineering, design, marketing, security research, legal, and senior leadership around a shared product direction.
• Cross-functional execution: serve as the connective tissue across engineering, design, data, marketing, and security teams — identifying blockers early and driving resolution.
• Analytical rigor & user empathy: define clear success metrics for every initiative and use data to guide decisions at every stage — from prioritization to post-launch optimization.

About you:

Required:

• 6–9 years of product management experience, with meaningful time spent on consumer-facing, multi-platform products.
• Demonstrated track record of building products from 0 to 1 — taking ideas through the full arc from ambiguous concept to shipped, scaled product.
• Proven ability to define product strategy in a complex, multi-stakeholder environment — not just execute on someone else's roadmap.
• Strong experience managing stakeholder relationships across organizational levels, including senior leadership and external partners.
• Exceptional written and verbal communication skills — able to write clearly for both technical and non-technical audiences and present confidently to executives.
• High ownership mentality: you follow up, close loops, and don't wait to be asked.

Strongly preferred:

• Experience in cybersecurity, identity protection, privacy, or adjacent consumer safety categories.
• Familiarity with cross-platform consumer software products (Windows, macOS, iOS, Android) and the constraints that come with them.
• Experience working in a startup-like environment within a larger organization — navigating ambiguity while leveraging enterprise resources.
• Background working with design teams on consumer UX, with a demonstrable eye for what "good" looks like at scale.
• Comfort with data tools such as Amplitude, Mixpanel, Looker, or similar for self-serve analysis.

Personal attributes:

• Builder at heart — energized by blank-page problems and the challenge of making something meaningful from ambiguity.
• Strategically minded but operationally sharp — equally comfortable in a vision doc and a sprint planning session.
• Stakeholder whisperer — you read rooms, build trust quickly, and know how to align people without losing yourself in the politics.
• Analytically rigorous but user-obsessed — you use data to validate instincts, not replace them.
• Direct communicator who writes and speaks with precision, confidence, and appropriate brevity.
• Low ego, high drive — comfortable doing whatever it takes to move the product forward.
• High standards for craft, especially in UX, product quality, and written communication.

Location: NYC Office (Onsite 3 days per week)

The annual base salary for this position is expected to be between $180,000 and $220,000. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role.

After you submit your application, you can expect the following steps in the recruitment process:

• TA Call
• Hiring Manager (Virtual)
• Senior Leadership (Virtual)
• Final Interview - Hiring Manager (Virtual or face-to-face)