Housekeeping Manager

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Executive Housekeeper at the Residence Inn Provo.

This position comes with a $1,500 SIGN ON BONUS!!!

3 Years of Management Experience is Required Housekeeping or Cleaning Experience is Required

Why You’ll Love Working with Us The Residence Inn Provo is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

How You’ll Make An Impact

Our high-spirited Executive Housekeeper enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay. Leadership & Team Development

Manage the housekeeping, laundry, and public area team, overseeing hiring, training, scheduling, and performance management

Foster an inclusive and supportive work environment where team members feel valued and motivated to succeed

Provide consistent training and coaching to ensure high performance and team growth

Operational Excellence & Compliance

Establish and maintain systems, checklists, and inspection programs to ensure cleanliness, efficiency, and consistency

Perform hands-on housekeeping tasks when needed, supporting team efforts across all areas

Ensure compliance with health, safety, sanitation, and key control procedures

Guest Experience & Cost Management

Deliver superior room and public area cleanliness that meets or exceeds brand and guest expectations.

Monitor and control departmental costs, including labor, inventory, and linen management.

What does success look like in this role?

Two or more years of supervisory experience

Housekeeping or related work experience

Motivated to maintain excellent customer service reputation

Strong oral communication and interpersonal skills

Strong attention to detail and excellent organizational skills

Ability to work effectively and efficiently in a fast-paced setting

What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Residence Inn Provo.

Career Development

Personalized career pathing and skill development

Leadership and mentorship programs

Educational and certification reimbursement

Team Member Perks

Worldwide hotel discounts and free stays at NCG Hospitality managed hotels

Catch of the Day – earn bonuses for going above and beyond to support team and guests

Everyone Sells – earn cash for bringing in business to our properties

Paid Volunteer hours – Earn money for community service

Health & Wellness Benefits

Medical, dental, and vision plans

Paid sick time and Paid Time Off

Virtual telehealth access and employee assistance resources

Monthly health and fitness reimbursement programs

Financial Support

Same-day pay options

Referral bonus – earn cash for bringing great team members

401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Health Savings Account

Structured bonus program

Ready To Grow With Us?

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

NCG Hospitality is an Equal Opportunity Employer We participate in E‑Verify to confirm work authorization for all new hires.