Overnight Associate

Overnight Associate Job Description at Pet Companions Now Hiring · Reading, MA · Part-Time · Hourly Overnight Associate Open Position Who We Are Greater Boston's most trusted force for good in dog care. Pet Companions Bed & Biscuit is a premium, cage-free daycare, boarding, and enrichment facility in Reading, MA. The standard is high, the team is tight, and the dogs — and the people who love them — feel it every single day. We are enrichment-based, relationship-driven, and built for families who want more than a place to drop their dog. Every person on our team is a direct expression of that promise. The Role The most trusted position on the team. The Overnight Associate holds one of the most trusted positions at Pet Companions. When the day team goes home, this person is it — the sole responsible party for every dog in our care. That is not a small thing. Boarding clients chose PCBB because they trust us with an animal they love. The Overnight Associate is the direct embodiment of that promise from close of business until the morning team arrives. This role requires calm confidence, sharp observation, and the discipline to execute a full overnight and AM protocol completely and correctly — every time, without supervision. The best Overnight Associates don't need to be checked on. They check in. When the day team goes home, this person is it. Boarding clients chose PCBB because they trust us with an animal they love. The Overnight Associate is the direct embodiment of that promise. Key Responsibilities What this role owns. Evening Transition & Check-In Receive full handoff from the closing Shift Lead Confirm all boarding dogs are present and settled Review Notion dog profiles for each boarder Ensure all sleeping areas are clean and set up per profile Confirm facility is secured: doors locked, cameras active Overnight Monitoring & Care Conduct regular check rounds throughout the night Monitor each dog for stress, illness, injury, or behavioral concern Re-settle anxious dogs calmly using PCBB-approved methods Administer scheduled overnight medications per dog profile Spot-clean kennels and sleeping areas as needed Complete overnight log in Notion Emergency & Escalation Protocol Know the on-call contact protocol and use it without hesitation Document all incidents in Notion immediately Follow PCBB emergency protocol for medical concerns Never wait to escal…? AM Checklist — Before Morning Team Arrives Full feeding round completed per each dog's profile Morning potty round completed for all boarders All kennel runs cleaned and reset Overnight dog reports updated in Notion Supplies checked and restocked Facility walk-through completed Game Plan handoff notes prepared for Shift Lead Requirements What we're looking for. Completion of PCBB onboarding and training program before working an unsupervised overnight shift Demonstrated comfort and confidence handling dogs of all sizes, temperaments, and energy levels — including anxious or reactive dogs in low-stimulation environments Ability to work independently through the night with sustained focus and accountability Strong observational skills — able to identify behavioral or physical changes that warrant action Reliable, punctual, and reachable — the morning team depends on this role showing up CPR / First Aid for Pets preferred; willingness to certify required Familiarity with Notion and Slack; training provided Wage Growth Your rate grows with your skills. Hourly overnight team members have the opportunity to increase their base wage through completion and active application of approved certification and training programs. Completing a program is the first step — applying it consistently is what earns the increase. Enrich U CPR / First Aid for Pets PACCC Certification Additional programs as approved by management Growth Path Where this role can lead. The Overnight Associate who demonstrates reliability, strong dog-handling skills, and cultural alignment may be considered for a transition into the daycare Associate track. Expressing interest is the starting point. Performance opens the door. Overnight Associate → Daycare Associate → Shift Lead + Trainer → Operations Supervisor #J-18808-Ljbffr