Warehouse Manager

Job Description

Job Description

Role Summary: 

This is a full-time on-site role in Austin, TX for a Warehouse Manager.  

The Warehouse Manager will oversee daily warehouse operations, with a strong emphasis on stock control, inventory accuracy, and equipment readiness.  

Responsibilities include coordinating and supervising the receipt, storage, and dispatch of materials and tools, monitoring inventory levels, conducting regular cycle counts, and maintaining accurate records. The role also involves managing and tracking a wide range of equipment, from tools to ladders and fleet vehicles, ensuring everything is safe, operational, and properly allocated. Additional duties include overseeing equipment and material ordering, coordinating with vendors and project teams, and maintaining clear communication channels to support field operations and project timelines. 

Key Responsibilities: 

1. Operational Oversight:Independently manage warehouse organization, issue materials and tools to crews, request routine stock replenishment within approved limits, and schedule regular vehicle maintenance and tool calibration. Obtain Operations Director approval for purchases outside approved stock items or above established spending limits, inventory write-offs or disposal, major returns for credit, changes to stock levels or warehouse policies, and replacement of vehicles or major equipment.
   
2. Documentation & Reporting: Maintain accurate timecards across all required platforms and submit corrections within 48 hours. Demonstrate professionalism, accountability, and effective communication when working with field crews, vendors, and internal teams. Proactively notify Project Managers and Coordinators of material shortages, delivery delays, and proposed substitutions.
3. Inventory & Stock Control: Maintain accurate inventory records for all materials, hardware, tools, and consumables. Conduct weekly cycle counts and quarterly physical inventories, establish appropriate stock levels, and investigate discrepancies, damaged goods, or missing items. Track serialized and high-value equipment to ensure accountability.
4. Job Staging & Kitting: Prepare and organize materials for each job based on the bill of materials provided by the Project Manager or Project Coordinator. Ensure materials are staged at least one business day before installation and coordinate deliveries, pickups, and jobsite storage. Inspect returned materials and determine whether they should be restocked, reused, or credited to the job.
5. Receiving & Shipping: Receive and inspect deliveries against purchase orders and packing slips, recording all receipts on the same day. Report shortages, damages, or incorrect items to purchasing and vendors within one business day. Label and store materials properly and coordinate vendor returns, RMAs, and credits.
6. Purchasing & Returns: Generate purchase orders, track order status, manage deliveries, and process returns when necessary.
7. Vendor & Client Relations: Monitor inventory levels and recommend reorders based on established minimum and maximum quantities, providing purchasing with necessary quantities and lead times. Maintain productive vendor relationships and monitor delivery performance. Identify excess or slow-moving inventory and recommend using it on upcoming jobs or returning it for credit.
8. Tools, Equipment, & Fleet Management: Manage the checkout, return, and tracking of tools, test equipment, ladders, lifts, and service vehicles. Monitor equipment calibration deadlines, coordinate repairs and replacements, and report lost or damaged items. Maintain current fleet records and ensure vehicles receive required maintenance and remain stocked with standard materials.
9. Safety & Compliance: Enforce and adhere to health, safety, and security standards, including OSHA requirements and proper equipment maintenance.
10. Space Utilization and Housekeeping: Maintain a clean, organized, and properly labeled warehouse with clear aisles and designated storage areas. Enforce company safety procedures for material handling, equipment storage, and personal protective equipment. Keep required safety documentation and supplies current, and immediately report hazards or incidents to the Operations Director.
11. Team Leadership: Lead, train, motivate, and support the warehouse team; oversee performance and administer disciplinary actions when necessary.
12. Working Relationships : Report directly to the Operations Director, who establishes priorities, approves applicable purchases and stock levels, and reviews performance. Coordinate with Project Managers and Coordinators on job requirements, and support field technicians and leads with materials, tools, vehicles, and returns. Work closely with Purchasing, Accounting, vendors, and distributors to support procurement, delivery coordination, returns, credits, and accurate job costing.

Work Environment: 

• A fast-paced environment with products stacked throughout the facility. 
• Hands on and mobile- This position requires the ability to move around the warehouse, watching for hazards at all times.
• This position will require assisting with equipment handling, organizing materials, loading/unloading vehicles, or preparing tools to support the team when short staffed. Employee must be able to lift up to 50 pounds repetitively, as well as standing, bending, and walking for extended periods.

Qualifications: 

• Preferred: 3 years or more experience within the datacom/ telecom industry and a working knowledge of the project materials we will be using and ordering.
• Leadership: Proven ability to manage and develop a team, along with strong communication and interpersonal skills. Must be able to report and reprimand as necessary, as well as give usable feedback to team members when needed.
• Technical Skills: Familiarity with warehouse management software, inventory control systems, construction management software such as JobTread and proficiency in Microsoft Office/ Excel.
• Safety Knowledge: Understanding of warehouse best practices and proper safety procedures. Employee must have a working knowledge of OSHA standards and always maintain the warehouse to these set standards.
• Flexibility: Willingness to step in where the team needs support, which may include assisting with different warehouse tasks or adjusting priorities to meet project deadlines.