Maintenance Support Tech I, II, III or IV (Pecos)

Position Information

TxDOT's Odessa District is seeking a Maintenance Support Tech I-IV for the Pecos Maintenance Office. If you're looking to build a strong career with a supportive and dependable team, the Odessa District is the place to be. TxDOT offers competitive pay, excellent benefits, and genuine worklife balance. Our core values-safety, valuing our employees, and preserving our assets-guide everything we do. We're committed to helping you succeed both at work and at home through flexible schedules, wellness incentives, career development, and tuition assistance. If you're ready to learn, grow, and make an impact, we'd love to talk with you.

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Essential Duties:

Maintenance Support Tech I:

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front
  desk assistant.
• Assists in preparing monthly and final maintenance contract estimates.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on
  adjustments needed.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,
  budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Monitors and assists with data entry for maintenance contract record keeping.
• Reviews and processes records of completed maintenance projects.
• Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or
  equipment and monitors contracts.
• Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and
  travel arrangements.
• Processes receipts and invoices for payment.
• Performs other job responsibilities as assigned.
  Maintenance Support Tech II (in addition to the above):
• Assists with data entry for construction record-keeping.
• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and
  sensitive communications.
  Maintenance Support Tech III (in addition to the above):
• Create and maintains related activity logs, files and reports on services.
• Logs, files, and cross-references correspondence; and verifies documents/records.
• Prepares monthly and final maintenance contract estimates.
• Maintains materials inventory.
  Maintenance Support Tech IV (in addition to the above):
• Trains other clerical or Technical Staff
• Provides technical assistance to others in using personal computer and/or software applications
• provides assistance to the public

Minimum Qualifications:

Education:

Maintenance Support Tech I - IV:

High School Grad or Equivalent in general education

Experience:

• Maintenance Support Tech I - No experience needed
• Maintenance Support Tech II - 1 year experience*
• Maintenance Support Tech III - 3 years' experience*
• Maintenance Support Tech IV-4 years' experience*

*Experience must be in administrative or clerical support, customer service, or related experience.

Licenses and Certifications:

Maintenance Support Tech I - IV:

• Valid driver's license. This position requires driving a state vehicle.

Competencies:

Maintenance Support Tech I:

Some knowledge:

• Office management practices and procedures
• Automated record-keeping methods
• Applicable computer systems and applications
• Inventory/stock control procedures
• Purchasing methods and procedures

Some skill in:

• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Coordinating labor, materials, and equipment
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting nots, record keeping and record management
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Ability to:

• Follow verbal and written instructions

Other attributes:

• Shows initiative and action beyond what is required to improve products or services; is self-starting and complete assignments independently without constant supervision
• Protects sensitive and confidential information

Maintenance Support Tech II:

Considerable knowledge of:

• Office management practices and procedures
• Automated record-keeping methods
• Applicable computer systems and applications
• Inventory/stock procedures
• Purchasing methods and procedures

Proficient skill in:

• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Coordinating labor, materials and equipment
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting nots, record keeping and record management
• Preparing correspondence/ documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
• Composing correspondence and technical documents
• Prioritizing and organizing work assignments
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Ability to:

• Follow verbal and written instructions

Other Attributes:

• Maintaining composure when handling problems, stressful situations, continuous change, or unexpected developments
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
• Protects sensitive and confidential information
  Maintenance Support Tech III:
  Extensive knowledge of:
• Office management practices and procedures
• Automated record-keeping methods
• Applicable computer systems and applications
• Inventory/stock procedures
• Contract record-keeping
• Purchasing methods and procedures

Expert skill in:

• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting nots, record keeping and record management
• Preparing correspondence/ documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
• Composing correspondence and technical documents
• Prioritizing and organizing work assignments
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Ability to:

• Follow verbal and written instructions

Other Attributes:

• Maintaining composure when handling problems, stressful situations, continuous change, or unexpected developments
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
• Protects sensitive and confidential information

Maintenance Support Tech IV:

Extensive knowledge of:

• Office management practices and procedures
• Automated record-keeping methods
• Applicable computer systems and applications
• Inventory/stock procedures
• Contract record-keeping
• Purchasing methods and procedures

Expert skill in:

• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting nots, record keeping and record management
• Preparing correspondence/ documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
• Preparing and maintaining confidential and sensitive records, files, and reports
• Interpreting applicable information
• Using computers, applicable programs, applications and systems
• Maintaining a safe and effective working relationship with others

Other Attributes:

• Maintaining composure when handling problems, stressful situations, continuous change, or unexpected developments
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
• Protects sensitive and confidential information

Physical Requirements and Working Conditions:

Maintenance Support Tech I - IV:

• Sedantary work: Lift up to 10 lbs. at a time and occassionally care files/ small tools
• Light work: Lift up to 20 lbs. at a time and frequently life or carry objects up to 10 lbs.
  :

Conditions of Employment:

Please read the Standard Conditions of Employment for all positions.

• Must pass a drug test prior to employment.
• Required to work during emergency situations
• Required to work weekends and holidays.
• Required to work hours other than 8 to 5.
• Employee may be contacted after hours and on weekends to respond to emergency situations and must be able to respond within 45 minutes of notification