Assistant Store Manager

LOCATION San Luis Obispo, California, United States FULL TIME / PART TIME Full-time THE ROLE & RESPONSIBILITIES ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service and selling culture and exceed expectations to build long-standing customer relationships. Review goals with partners, provide coaching and recognition of excellence; lead by example and be present on the sales floor during peak hours. Implement and maintain continuous learning; assist with partner training plans to improve store performance in operational and merchandising areas; develop team members to meet career goals. Collaborate with the Store Manager to adapt to changing business needs, adjust store schedules, implement operational directives, support interviewing and hiring, train staff on new policies, and communicate with District, Region and Store Support Center partners as needed. Assess and communicate localized customer needs to the Store Manager. Plan and execute events that drive volume and involve outreach to the local community/market. Lead and coach associates in building customer engagement through loyalty programs; hold individuals and teams accountable for goals. Ensure appropriate merchandise stock levels, adjacencies, presentations, signage, and assortments to meet customer needs while adhering to visual guidelines. Accountable for markdown compliance and execution; ensure product receipts are processed accurately and timely. Partner with the Store Manager on inventory shrink plans and drive this strategy with the store team. Maintain knowledge across product categories and coach partners in these areas. Complete opening and closing procedures to company standards and comply with Time and Attendance policies. Adhere to local, federal and state laws and company policies and procedures. Demonstrate professionalism in communication, attitude and teamwork with customers, team members, vendors, and partners. Perform additional duties as assigned by the District Manager or Store Support Center partners. QUALIFICATIONS & REQUIREMENTS QUALIFICATIONS Associate’s Degree and/or 2 to 4 years of experience in retail store management. Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication and customer service skills. Ability to work a variety of shifts including nights, weekends and holidays; flexibility with scheduling. Up to 15% travel to support local stores, as needed. COMPETENCIES Business Acumen: Understanding store operations, KPIs, and goals to improve business performance. Conflict Management: Addresses conflict professionally to foster teamwork and productivity. Customer-Centric: Promotes a customer-first selling culture and high-quality experiences to build loyalty. Leadership & Team Development: Leads with core values and invests in team growth through coaching and development. Strategic Thinking: Anticipates challenges and opportunities to guide store goals and vision. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate ($21.00–$26.00) plus selling incentives and monthly store sales bonus opportunities. Merchandise discount: 50% off Exclusive Brands and 40% off third-party brands. Paid Time Off for Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with company matching. Flexible schedules and work/life balance. Opportunities for growth with ongoing store openings. *Compensation varies based on geography, skills, experience, and tenure PHYSICAL DEMANDS & WORK ENVIRONMENT Physical demands and work environment in general include standing, walking, bending, and occasional lifting up to 40 pounds. Reasonable accommodations may be made for differently abled individuals to perform essential functions. Vision, hearing and communication abilities are required to interact with partners and customers. Standing, walking, and varied movements during shifts; occasional bending, stooping and kneeling. Ability to lift up to 40 pounds; use of ladders or step stools as needed. May require specific vision abilities and manual dexterity for documentation and workstation tasks. The workspace is clean, properly lit, and ventilated with safety compliance; noise levels are moderate. Boot Barn, Inc. reserves the right to modify or eliminate this document. This document supersedes previous policies and guidelines. Our core value of community supports inclusive practices and equal employment opportunity for all applicants and partners. We do not discriminate based on race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or disability status, or any other protected status. #J-18808-Ljbffr