Senior Medical Secretary - Laboratory Services

Under general supervision, provides secretarial support for the department, including word‑processing, medical transcription, and miscellaneous secretarial support duties as described in the Principal Duties and Responsibilities section. Key Responsibilities Transcribes reports using sophisticated computer equipment and software. Prepares and processes requests for material review (internal and external). Accurately and independently processes testing requests. Gathers and processes material for in‑house conferences. Answers phones promptly and professionally; provides complete call information. Accurately and independently processes autopsy requests. Files/returns slides and blocks within established guidelines. Ensures reports from outside institutions are noted and filed/scanned. Demonstrates excellent customer service skills and interacts professionally with staff at all levels. Triage multiple demands, prioritizing patient needs. Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft. Assembles files for new patients and updates records for current patients. Collects co‑pays, processes/ closes credit card payments, and records patient charges. Updates patient demographics in the computer system. Assists in maintaining instruments and equipment, and in ordering, charging and inventory management. Participates in financial planning, reporting, and cost‑containing measures. Participates in staff orientation and education. Performs other duties as assigned. Qualifications and Skills Education: High School Diploma or equivalent; additional education may substitute for experience. Experience: 3 years of related experience. Licensures/Certifications: None required. Medical Terminology: Knowledge acquired through 6–12 months of training. Typing: Ability to type medical reports, statistical tables, correspondence, and forms from rough draft or machine dictation. Moderate analytical ability to gather and interpret moderately complex data. Ability to work in a fast‑paced, team‑oriented environment with interruptions while meeting deadlines. Multitasking capability. Proficiency with office software (word processing, spreadsheets, presentations, databases). Ability to understand and follow oral and written instructions and communicate effectively. Proofreading skills for typographical, spelling, grammar, and punctuation errors. Basic arithmetic calculation skills. Accurate alphabetical and numeric filing skills. Demonstrates GBMC values: respect, excellence, accountability, teamwork, ethical behavior, results orientation. Compensation Pay Range: $19.92 - $29.87 per hour. Final salary offer will be based on the candidate’s qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Boston Medical Center