Property Maintenance Technician

Job Description

Job Description

Property Maintenance Technician - Wilkes-Barre area

The Property Maintenance Technician performs work involved in the upkeep of rental property or apartment and its surroundings. A Property Maintenance Technician will be required to perform a wide range of repair tasks around a facility. As a maintenance technician, you are a jack-of-all-trades and need to know how to repair almost anything, from replacing broken windows , replacing light fixtures, and replacing plumbing fixtures, as well as drywall repairs. When you receive a work order, you complete the project in a timely, cost-effective manner. You also perform routine, preventative maintenance to mechanical systems, which may include the HVAC and plumbing systems, to increase their efficiency and longevity. Generally, maintenance technicians in our organization come with a range of fix-it-skills and we enhance those skills with on the job training and support. Technician’s work with the Property Management Office to achieve the highest level of customer service, and perform other general duties concerning the property as directed. 

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Perform general repairs that do not require a specialized technician. Examples may include, but are not limited to; repairing drywall, painting, and repairing doors, lights, locks, windows, screens, floors, gutters and drains.

• Performing maintenance tasks such as carpentry, painting, plumbing and electrical repairs to ensure that the building is properly maintained.

• Operate and perform routine maintenance and repairs on HVAC equipment, appliances and related systems.

• Perform routine preventive maintenance to ensure that building systems operate efficiently and that the physical condition of buildings do not deteriorate.

• Arrives on time 

• Follows appropriate procedures for each property as listed.

• Provide excellent customer service to tenants, fellow workers and the general public

• Ensure all security measures are taken as appropriate such as shutting off all lights when leaving a unit, locking the doors, and returning keys to the lock box.

• Report any maintenance issues and cleaning needs to the property to their support team. .

• Report any tenant issues or safety issues to the Property Management Office.

• Fix potential safety hazards to avoid injuries.

• Adheres to all company policies

• Promptly respond to all incoming phone calls, emails, and texts.

• Performs other related duties as assigned. 

• Complete all work orders via a smartphone, including accounting for all inventory and material used via a smartphone app

Competencies

• Customer Focus

• Attention to detail

• Ability to Understand and follow instructions 

Supervisory responsibilities

• None

Work environment

• Rental properties/apartments - sometimes vacant/sometimes tenant occupied

• Apartment complex common areas

• Often exposed to weather due to maintenance of interior and exterior of dwellings 

• Warehouse setting often

• Office setting occasionally

Physical demands

• Prolonged periods standing and walking, kneeling, crawling, climbing and balancing.

• Must be able to lift up to 50 pounds at times/100 pounds team lift occasionally.

• Must be able to carry tools and equipment up and down stairs

• Must be able to traverse a variety of properties in a variety of weather.

Travel required

• Driving a company vehicle to and from various rental properties daily.

Required education and experience

[Indicate requirements that are job-related and consistent with business necessity]

• High school diploma or equivalent required. 

• Valid driver's license along with a dependable vehicle and clean driving record

• Must have a smartphone and complete daily work tickets via mobile device

• Must have your own tools for the job (basic hand tools required)

• Must be able to use basic hand tools as well as power tools

• Must be able to communicate effectively in English for business purposes