Patient Access / Registration Rep

Job Title

Completes patient registrations/pre-registration processes following department procedures using identified technology systems. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.

Job Description

ORIENTATION IS MON-FRI ON DAYS FOR 2-3 WEEKS Includes time in Springfield at Mercy Medical Center

Position Purpose

Completes patient registrations/pre-registration processes following department procedures using identified technology systems. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.

What You Will Do

• Performs complete and accurate pre-registrations, registration, and admission functions
• Verifies insurance requirements, obtains and understands insurance benefits
• Ensures that all entries concerning demographic, financial and advanced directives are
• Collects non-covered fees

Minimum Qualifications

• Minimum High school or equivalent
• One year experience in an accredited hospital or physician's office preferred
• Strong interpersonal, communication and interview skills
• Demonstrated proficiency in the use of computer systems and computer devices
• Knowledge of medical terminology and medical insurances

Position Highlights and Benefits

• Full time 40hrs every other weekend and 4 days during the week mostly days (shift and weekend differentials apply)
• ORIENTATION IS MON-FRI ON 8-4:30 DAYS FOR 2-3 WEEKS Half will be in Springfield at Mercy Medical Center
• 3rd week required if less than 1 year hospital-based registration experience
• Great Benefits and Health Insurance Coverage starting day 1

Ministry/Facility Information

Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.