AVP, Service Line Administration

Department: 09124 GCMG AMS Administration: Corporate - Administration Operations Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday and as needed Pay Range: $86.75 - $138.80 Major Responsibilities Participates as a member of Service Line senior management, providing leadership and subject matter expertise. Represents the Service Line in Division and Area initiatives related to access, teammate engagement, patient experience, and quality. Partners with leadership to evaluate, prioritize, and model financial impact of strategic programs and clinical initiatives. Leads monthly operational performance reviews, monitors budgets, analyzes variances, and implements corrective actions. Develops and implements annual business plans, growth strategies, and operational objectives aligned with Service Line and Area priorities. Oversees ambulatory services across the care continuum, ensuring clinical quality, patient safety, and operational efficiency. Builds and leads high-performing teams, fostering collaboration, engagement, and accountability. Supports program planning for new facilities and services; leads integration and optimization of operations and best practices. Partners with physician and nursing leaders to advance clinical programs and innovation. Leads negotiation, oversight, and management of physician contracts to ensure alignment with organizational objectives. Directly manages service line administrative leaders, including hiring, development, performance management, and disciplinary actions. Leads workforce strategy, including staffing, leadership development, and retention efforts. Collaborates on development and management of operating and capital budgets and long-term financial planning. Identifies and implements efficiency opportunities and value capture initiatives across sites of care. Monitors financial, quality, and operational performance metrics and drives continuous improvement initiatives. Champions patient safety, quality improvement, and patient experience efforts in partnership with clinical leadership. Supports development and implementation of new programs and services based on community and market needs. Partners with marketing and community relations to enhance access and awareness of services. May support academic mission by aligning clinical operations with research, education, and innovation initiatives. Leads talent management processes including performance management, succession planning, and team development. Ensures compliance with organizational policies, regulatory requirements, and ethical standards. Education Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field. Certification / Registration / License None required. Work Experience Minimum of 10 years of healthcare administrative experience, including at least 5 years of progressively responsible management experience overseeing clinical operations or service lines. Knowledge / Skills / Abilities Strong communication skills with ability to promote transparency and collaboration. Demonstrated expertise in healthcare planning, operations, and financial management. Proven ability to lead large, multispecialty service lines in a complex, matrixed environment. Exceptional relationship-building and change management capabilities. Strong analytical, problem-solving, and decision-making skills. Physical Requirements and Working Conditions Standard office environment. Ability to operate equipment necessary to perform job duties. Regular travel throughout assigned Area(s). Preferred Job Requirements Education Master’s degree in Healthcare Administration, Business Administration, Public Health, or related field, or a terminal degree such as PhD, JD, or PharmD. Certification / Registration / License Not specified. Experience Not specified. Knowledge / Skills / Abilities Not specified. Disclaimer All responsibilities and requirements are subject to modification to reasonably accommodate individuals with disabilities. This job description does not imply these are the only duties to be performed by the employee. Employees are expected to perform other job-related duties as assigned by leadership. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care