Patient Billing Representative
TridentCare
Locations Recruit MD Hunt Valley Hunt Valley, MD 21031, USA Remote Administrative Full-Time Requisition #: PATIE031749 Description
TASKS AND RESPONSIBILITIES:
Takes inbound phone calls from our clients/customers/patients to obtain patient billing/demographic information. Sort incoming return patient mail and return patient statements with info electronically. Researches and resolves each customer’s account thoroughly using patient files and various eligibility websites. Documents all contact with customer completely to ensure follow through is complete and all issues are resolved to the satisfaction of the customer. Updates multiple systems with patient info. Performs adjustments on accounts and recommends necessary changes to the supervisor. Completes all weekly / monthly reports according to schedule. Performs other tasks as assigned by the supervisor to support the goals of the organization. Meets monthly Performance/Audit goals. Qualifications Skills Preferred Intermediate Communication Skills Intermediate Behaviors Preferred Innovative : Consistently introduces new ideas and demonstrates original thinking Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Team Player : Works well as a member of a group Enthusiastic : Shows intense and eager enjoyment and interest Dedicated : Devoted to a task or purpose with loyalty or integrity Motivations Preferred Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Goal Completion : Inspired to perform well by the completion of tasks Self-Starter : Inspired to perform without outside help Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Experience Required 1 year: Collections Experience 1 year: Call Center Experience 1 year: Medical Billing 3-5 years: Customer Service Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr TridentCareVacancy posted 4 days ago
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