Information Systems Technician

Salary : $2,205.60 - $2,680.80 Biweekly
Location : Tehama County, CA
Job Type: Full Time
Job Number: 2026-00136
Department: Social Services
Opening Date: 07/13/2026
Closing Date: 7/23/2026 5:00 PM Pacific


Description
Click here to learn more about the Tehama County Social Services Department.


Click here to learn more about Tehama County!
Nature of Work: The primary function of an Information Systems Technician is to provide basic computerized information system helpdesk support and training for users of computer systems. Helpdesk support for department staff includes: computer installation, maintenance and repair work, responding to user requests for assistance, documenting and tracking system problems.

Ideal Candidate: In addition to the requisite skills and knowledge, the ideal candidate is reliable, provides courteous, respectful, and professional customer service, and has the ability to establish and maintain effective working relationships with all persons contacted during the course of work; communicates clearly and concisely, both orally and in writing; analyzes user problems, evaluates alternatives, and reaches sound conclusions; has the ability to write and maintain logs of work performed and actions taken to solve information system problems in a clear and concise manner; works cooperatively as a part of a team and with partner agencies and vendors; listens attentively and understands oral information provided; and is able to prioritize, plan and organize one's own work and coordinate workflow to meet production deadlines.
Why Join Our Team?: At the Department of Social Services we strive to partner with our community to assist, empower and protect those we serve. We foster an agency culture that supports family life and encourages fun filled activities and agency committees. This is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the agency even better.

Examples of Duties

Typical duties of an Information Systems Technician include:

• Act as a resource person for users by answering questions either by phone or in person and resolving problems related to the use, application and operation of automated information systems.
• Set up, monitors, install and repair computer hardware and install software.
• Assist in writing procedures, instructional materials and staff development tools for system related training; train system users on hardware and software usage.
• Explain operating systems and provide on-going support for department staff.

To view a full job description, please click here.
Education, Experience & Licenses

Minimum Qualifications:

• One (1) year full-time experience or formal education/training in the operation of computers and peripheral equipment in an information systems environment that includes the troubleshooting of personal computer hardware, software and peripheral equipment problems.

License & Special Requirements:

• A valid California Class C driver's license or alternative form of transportation may be required for some positions at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.

Recruitment Information
The department is currently recruiting for one (1) vacancy .

In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Information Systems Technician or an Information Systems Technician - Bilingual, as well as subsequent vacancies, which occur during the life of the eligibility list.
New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.
Please submit ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
Interviews are tentatively scheduled for the week of August 10, 2026.

*Only the most qualified candidates will be invited to interview.
For questions about this recruitment contact:

Kara Stout | View phone number on click.appcast.io |
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
NOTE: THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES.
*Rates listed in this flyer represent a full-time employee's accrual rate and health insurance premium rate. Part-time employees will have pro-rated accruals and health insurance premium rates based on the number of hours they work.

This position is represented by the Local 39 bargaining unit.

SALARY:

• Annual salary step increases based upon satisfactory performance and completion of one year of employment (Step A to E).

HEALTH:

• Approximately 80% of the premium for medical, dental, and vision plan is paid by the County (EPO Plan). The plan covers the employee and all eligible dependents at NO ADDITIONAL COST!
• Employee premiums are $234.54 per month as of January 1, 2025 and $266.97 as of January 1, 2026 for employee and all eligible dependents.

PAID LEAVES:

• Benefits also include an annual paid leave plan of
  • 96 hours of vacation (increases upon continuous years of service)
  • 96 hours of sick leave
  • 14 paid holidays plus one 8 hour personal holiday

LIFE INSURANCE:

• Approximately 80% of the premium for a $30,000 life insurance plan for the employee is paid for by the County.

RETIREMENT:

• A retirement plan through CalPERS.
  • CalPERS Formulas:
    • Classic member = 2% @ 55
    • New Member = 2% @ 62
• A Deferred Compensation retirement plan option with a County match of up to a maximum of $60 per month.

ASSISTANCE & PROGRAMS:

• Employee Assistance Program: Provided to all employees and employee's family members at no cost.
• LiveHealth Online: Access to a medical provider 24/7 from the comfort of your home at NO COST!
• Lark: Diabetes Prevention Program
• Livongo: Diabetes Management Program
• Hinge Health: Lower Back & Joint Pain Program
• Carrum Health: Enhanced Surgery Benefits Program
• Assist to Own: Down Payment Assistance Program

01


Describe your experience providing telephone support to users for hardware and software problems.Number of months in this function:_________ full time ________ part time
02


Relate your experience working in a "help desk" (personal computer support) for end users. Include your processing of recording/tracking all user related problems. Number of months in this function:_________ full time ________ part time
03


Detail your experience in diagnosing problems and repairing personal computers, Microsoft Active Directory user account setup, printers, routers, modems, Network switches and servers.Number of months in this function:_________ full time ________ part time
04


Describe your experience in training users in proper hardware/software use and in proper input and data retrieval procedures.Number of months in this function:_________ full time ________ part time
05


Detail your knowledge of computer/system programs that you feel would help you in this position.Number of months in this function:_________ full time ________ part time
06


Do you have a valid, non-expired California Driver's License or can you obtain one within 6 months?

• Yes
• No

Required Question