Sales Associate - Westfarms Shopping Mall

Job Description

Job Description

Part-Time Sales Associate

We’re looking for a results-driven team member who thrives in a fast-paced retail environment and enjoys connecting with customers on the sales floor. This role is ideal for someone who loves helping customers find the right products, delivering great service, and contributing to a team that consistently meets sales goals.

If you enjoy building relationships with customers, creating positive shopping experiences, and being part of a high-energy team — we’d love to meet you.

What You’ll Do

Support Sales & Customer Engagement

•Engage customers with a welcoming and helpful approach to create a positive shopping experience

•Assess customer needs and offer personalized product and styling recommendations

•Contribute to achieving individual and store sales goals

•Build customer relationships through strong service and follow-up when appropriate

•Identify opportunities to cross-sell and suggest additional products to enhance each purchase

•Use product knowledge to confidently explain features and benefits

Create a Great In-Store Experience

•Maintain a clean, organized, and visually appealing sales floor

•Assist with merchandising and product replenishment

•Support fitting room and customer service needs during busy periods

•Help ensure the store remains inviting and ready for customers

Support Store Operations

•Assist with stocking, inventory organization, and backroom tasks

•Follow store policies and procedures to support efficient operations

•Work collaboratively with teammates to meet store goals

What You Bring

•Previous retail or customer service experience preferred

•A friendly, customer-first mindset

•Strong communication and interpersonal skills

•Ability to work in a fast-paced team environment

•A positive attitude and willingness to learn

•Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree
• Part Time: 5hrs, or more as needed.

Benefits

• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources
• 50-75% employee discount
• Pay Range: $18 - $19 hourly rate