IAM Business Analyst (Remote)

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring an IAM Business Analyst to gather, analyze, and document business and functional requirements for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This role bridges VA stakeholders and the IAM engineering, architecture, and quality assurance teams - writing requirements and user stories, mapping business processes, and supporting Agile/SAFe sprint delivery across ICAM products, including Internal/External Single Sign-On (SSO), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI). The IAM Business Analyst helps ensure that new and enhanced ICAM capabilities - including identity resolution and person-matching features - are clearly defined, traceable, and validated prior to release. This will be a fully remote position located within the United States.

Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.

Responsibilities

• Gathers, analyzes, and documents business and functional requirements for ICAM products in partnership with Project/Program Managers, engineering, architecture, and VA stakeholders.

• Writes Business Requirements Documents (BRDs) and well-formed user stories with testable acceptance criteria to support Agile/SAFe sprint delivery.

• Supports backlog refinement, sprint planning, and prioritization activities for ICAM product teams.

• Maps AS-IS and TO-BE business processes and workflows for identity and access management functions, including identity resolution and person-matching enhancements.

• Analyzes the impact of proposed changes across interconnected ICAM systems and dependent applications, identifying risks, dependencies, and downstream effects.

• Supports user acceptance testing (UAT) and release readiness activities in coordination with the IAM SQA Engineer and Release Manager.

• Maintains requirements, user stories, and process documentation in Jira and Confluence (or comparable tools).

• Facilitates requirements workshops and stakeholder interviews to clarify scope and validate business needs.

• Translates complex technical ICAM concepts - such as SSO, MFA, PAM, and IGA - into clear business requirements for non-technical stakeholders.

• Supports data analysis and reconciliation efforts to validate identity data quality and requirements traceability.

• Contributes requirements status, backlog health, and risk information to program reporting.

• Ensures requirements and documentation comply with applicable federal policy and agency-specific standards.

Qualifications

Required Skills & Experience

• Bachelor's degree, plus 8+ years of experience as a Business Analyst supporting IT programs (or commensurate combination of education and experience).

• Experience working within Agile Scrum or SAFe delivery teams.

• Demonstrated experience writing Business Requirements Documents (BRDs) and user stories with testable acceptance criteria.

• Experience supporting backlog refinement and sprint planning activities.

• Experience mapping AS-IS/TO-BE business processes and workflows.

• Strong analytical, written, and verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.

• Experience using Jira (or other comparable tools) to maintain requirements and project artifacts.

Clearance required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Preferred Skills & Experience

• Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.

• Familiarity with IAM/ICAM concepts and technologies, such as SSO, MFA, IGA, PAM, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.

• Experience creating process flow diagrams or UML diagrams.

• Knowledge of the software development lifecycle (SDLC) and Agile methodologies.

• Experience supporting user acceptance testing (UAT) and release readiness activities.

Posted Salary Range

USD $100,000.00 - USD $120,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.