Senior Sales Associate

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day. 

The Senior Sales Associate lead associates by example by demonstrating excellent customer service, training new employees, implementing selling techniques, and striving to improve team efficiency.

Essential Duties & Responsibilities:

• Consistently practice the highest level of customer service with both guests and employees.


• Foster a positive work environment among team members through encouragement, mentoring, and training.


• Have a strong understanding of POS system and Retail procedures to assist fellow employees as needed.


• Collaborate with Retail Leads to encourage excellent customer service while efficiently meeting sales goals.


• Assist in any area of guest services as assigned, including, but not limited to concessions, merchandise, almond stations, theater carts, and usher.


• Support Visual Merchandiser with displays, stocking, and procedural development.


• Equipped to fill in in Retail Lead's absence, and competently perform within all areas of Guest Services.


• All other duties as assigned.

Prerequisites:

• Strong problem solving and multi-tasking ability


• Excellent customer service skills


• Guest focused, proactive, ability to resolve conflict, desire to learn, accountable


• Competent in cash handling

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.