Asset Protection Specialist (Part Time/Full Time Opportunities)

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything. As an Asset Protection Specialist (APS), you are not just a security presence but the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge‑style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. It is a dynamic blend of hospitality, customer service, and safety leadership designed to enhance both the customer journey and team member experience. Key Responsibilities Welcoming & Check‑In Experience Be the first smiling face, greet all visitors with warmth and positivity. Manage check‑in with professionalism and efficiency, upholding compliance standards. Set the “RISE Vibe” from the moment customers enter our doors. Provide basic concierge‑level support: answer common questions and direct traffic. Safety, Security & Support Serve as a visible, approachable, responsive presence to deter incidents and ensure calm and order. Monitor entry, exit and perimeter areas, ensuring safety, comfort and compliance. De‑escalate situations with empathy, tact and clear communication. Support team members and store operations in safety, cleanliness, compliance and guest flow by escorting customers and remaining alert and mobile. Report and respond urgently to any safety, security or compliance incidents. Support emergency procedures and preparedness, including fire, evacuation or weather response. Conduct visual inspections and checks per SOPs to maintain a secure and hazard‑free environment. Cross‑Functional Collaboration Foster strong relationships and mutual trust with store teams, leadership and customers. Share insights on guest interactions, safety concerns and security risks with transparency and discretion. Support training of new APS team members to model warm, professional and compliant behavior. Other duties as assigned. Qualifications At least one year of customer‑facing or concierge experience, strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military or law‑enforcement experience is a plus when paired with a strong commitment to guest‑first, hospitality‑focused service. Meet scheduling and availability requirements (including varying shifts such as mornings, days, nights and weekends). Must have reliable, responsible and dependable attendance. Must pass all required background checks including state‑specific cannabis employment requirements. Possess a valid driver’s license or state ID. Must be 21 years or older and meet all state‑specific cannabis employment requirements. Must remain compliant with all legal or company regulations for working in the cannabis industry. Additional Requirements Capable of remaining alert and responsive during extended periods of time. Move around the dispensary to fulfill work assignments and assist patients and/or customers in various locations. Remain in a stationary position, if required, to meet the needs of the business. Converse and communicate with individuals and groups of people directly. Operate point‑of‑sale system, computer and other office productivity machinery, including word processing, database management, spreadsheet applications and email. Inspect and receive detailed information such as patients’ and/or customers’ dates of birth, order information or inquiries. Move inventory and materials weighing up to 30 pounds independently. Position self to move inventory and materials in storage areas. Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday, and working both indoors and outdoors. Maintain a visible and mobile presence throughout the shift; this is not a desk job. Skills Friendly, professional demeanor with excellent interpersonal skills. Ability to remain calm and empathetic in stressful situations. Consistent demonstration of excellent customer service skills. Ability to establish and maintain effective working relationships with all employees. Ability to listen well and effectively communicate, both verbally and in writing, with various audiences. Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures. Employee must follow instructions and incorporate constructive criticism from managers. Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. Working Conditions Engaging, fast‑paced patient and customer‑facing retail environment. Outdoor duties in varying weather conditions may be required. Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent. We are proud to be an equal opportunity workplace. Compensation: Green Thumb Pay Range: $19–$20 USD per hour. The pay range is competitive and based on experience, qualifications and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. #J-18808-Ljbffr