Director of Logistics

Job Description Job Description Position Overview The Director of Logistics ensures every product movement, international and domestic, happens on time, at the right cost, and with a high, consistent customer experience. This role owns end-to-end inbound and outbound logistics, transportation, warehouses, and service performance, and partners cross-functionally to plan capacity, improve execution, and build a forward-looking logistics strategy. This is a people-leader role, sitting between the VP of Logistics and three existing Shipping teams (warehouse and office). Key responsibilities: • Own end-to-end logistics performance across inbound, outbound, inter-warehouse transfers, and special/emergency shipments to achieve on-time ship and on-time delivery results. • Lead all shipping and warehouse teams across multiple locations, setting clear expectations, operating rhythms, and accountability from managers through frontline supervisors. • Direct transportation strategy and execution (routing, zones, delivery schedules, carrier mix, service levels), balancing cost, speed, safety, and quality. • Own inbound freight planning (international and domestic), controlling ETAs, appointment windows, and flow to prevent disruption to production and outbound schedules. • Lead carrier, broker, and third-party partner management, including contracts, pricing, performance scorecards, claims, and corrective action. • Own InTime Freight Logistics operations (drivers, trucks, warehouses, utilization, safety, and service), improving productivity and reliability while controlling cost. • Build and run logistics management analytics (LMA) and KPI reporting to identify delays, capacity risks, damages, and cost leaks, then drive corrective actions to closure. • Drive continuous improvement across processes, systems, and tools (Warehouse Management System/Transportation Management System), standardizing best practices across all locations. Qualifications : • 5 years leading logistics/shipping in a high-volume manufacturing or distribution environment; multi- site experience preferred. • Proven leader of leaders, building accountable teams, overseeing hiring, coaching, and performance. • Strong knowledge of inbound/outbound freight, domestic/international shipping, warehouse operations. • Track record improving on-time ship/on-time delivery, reducing damage/claims, lowering logistics cost. • Comfortable owning carriers/partners: rates, service levels, performance reviews, and issue resolution. • Strong data and systems skills (Warehouse Management System, Transportation Management System, Enterprise Resource Planning, dashboards); uses metrics to drive action. • Strong communication skills in English; Spanish is a plus.