Director of Global Logistics & Distribution

The Director of Global Logistics & Distribution (GLD) is a mission-critical leadership role responsible for the design, execution, and continuous optimization of a high-value global distribution network. This position acts as the architect and pilot of the company’s operational control tower, ensuring the secure, accurate, and cost-effective movement of inventory across a complex ecosystem of international carriers, third-party depositories, mints, and customer delivery channels. The Director will lead a transformational initiative to modernize the GLD department, moving away from passive logistics coordination toward a sophisticated, automation-first operating model where the Enterprise Resource Planning (ERP) system serves as the sole authoritative source of truth. We are seeking a visionary leader who can balance high-level strategic planning with the technical proficiency required to inspect and improve every facet of a high-security global supply chain. Core Responsibilities Departmental Management Departmental Leadership: Own GLD’s department strategy, 6-7 person staffing and operating model, KPIs, reports, escalations, SOPs, vendor accountability, and continuous improvement. Own team career progression, role development, leadership readiness, succession planning, staffing resilience, and cross-training within the department. Daily Operations: Ensure all daily mission-critical GLD duties are completed on time, regardless of absences, vacations, turnover, market surges, or count activity. Own GLD business continuity, surge planning, and two-hour pivot readiness. Reporting: Own the daily End of Day (EOD) Control Report, weekly executive scorecard, monthly cost report, monthly vendor report, and quarterly risk/control review. Lead the annual GLD risk-control review with internal stakeholders. Inventory Governance & ERP Control Authoritative Record Ownership: Ensure the ERP remains the sole source of truth for inventory movement, location balances, movement status, external location status, holds, caveats, commitments, variances, count results, and logistics exceptions—eliminating the use of unofficial side-trackers. Control Environment: Maintain a perpetual daily external inventory balance rate of 100%, resolving variances immediately to prevent financial or operational risk. Serve as final escalation owner for inventory variances, high-risk stalled shipments, unbalanced external locations, count discrepancies, vendor failures, and unresolved carryover work. Global Distribution & Vendor Management Vendor Accountability: Manage high-stakes relationships with parcel carriers, armored transport providers, and international customs brokers through rigorous SLA monitoring and performance scorecards. Shipping Automation: Direct the development of logic-based shipping rules that automate carrier selection and packaging science based on value, risk, and cost-efficiency. Global Trade Compliance: Oversee the operational execution of cross-border movements, including HS code accuracy, customs documentation, and trade record retention. Financial Stewardship & Margin Protection Audit & Dispute Management: Own the end-to-end review of all logistics vendor invoices, ensuring billing errors are challenged and recovered through a formal dispute system. Cost Modeling: Provide Trading and Sales teams with sophisticated cost models and estimators to protect margins during high-value trade negotiations. KPI & Executive Reporting: Deliver actionable daily and monthly reporting on metrics such as cost-per-ounce, in-transit aging, and fulfillment readiness to the executive leadership team. Qualifications Professional Experience Leadership Track Record: Proven experience leading a logistics or supply chain function within a high-value, high-security, or regulated industry. A "player-coach" mentality—proficient enough to step into any function during surges or disruptions while maintaining focus on long-term strategy. Organizational Building: Demonstrated success in building or restructuring a department. The ability to lead a team through a significant cultural and operational shift toward high automation and strict ERP discipline, including the development of SOPs, KPIs, and technology roadmaps. Global Network Management: Extensive experience managing multi-node distribution networks involving third-party warehouses, international shipping lanes, and complex customs requirements. Technical & Analytical Skills ERP Expertise: Deep proficiency in ERP-driven logistics and inventory control; experience with automated shipping software and API integrations is highly preferred. Financial Literacy: Strong ability to perform vendor bill auditing, manage disputes, and model logistics costs to drive margin improvement. Risk Management: Expertise in chain-of-custody protocols, insurance liability handoffs, and asset-protection standards. Total Rewards Package Competitive compensation based on experience Annual performance bonus opportunity Up to 6% company match on 401(k) Employer-paid profit-sharing and cash balance plans Comprehensive medical, dental, vision and Employee Assistance plans HSA and FSA plans (pre-tax benefit) Company paid STD, LTD, Life and AD&D Supplemental coverage available including Critical Illness, Accident, Hospitalization and Pet PTO and paid holidays Employee discounts Extensive on the job training and opportunities for advancement #J-18808-Ljbffr Upstate Coin & Gold