Associate Director, Paid Search
Dentsu International Americas, LLC
Job Description: dentsu is looking for a Associate Director, Paid Search to join our team. You will act as one of the senior leaders of our client’s Paid Search programs. You Will: Be responsible for achievement of departmental metrics, including financial indicators, and client/employee satisfaction, retention, and growth Actively monitors key indicators, taking timely and appropriate necessary actions Passionately manage and grow large, complex, strategic accounts, ensuring that client relationships remain harmonious and that the clients receive a quality of service that will encourage further growth and profitability Seek opportunities to expand service offering/delivering to clients with the intent to grow our relationship with the client Ability to actively engage in sales discussions across the full suite of Merkle digital offerings Responsible for maintaining a clear understanding of contractual guidelines and business requirements, monitoring and ensuring adherence to services and profitability models Provide Sales support for Client Services activities for new business opportunities Directing the definition of project specific services and scoping of hours Successfully manage contract documentation and negotiations for renewals and up-sell opportunities Ensure all program activities are in accordance with and will contribute to the achievement of client goals, level setting and prioritizing when necessary Ensure the agency operates on a solid foundation by building strong, impenetrable executive client relationships Refine/Develop new methodologies and work practices that improve the agency’s – and clients’ -- performance and profitability Relationship Management &Development: Ensure the agency operates on a solid foundation by building strong, impenetrable relationships with clients and industry partners Possess a superior understanding of clients’ business issues, industry, competitors, and brands Is constantly attuned to the evolving needs of client and utilize insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions Communicates powerfully and effectively, demonstrating digital marketing credibility and confidence Resolves conflict easily and quickly, reducing organization and interpersonal issues Team Responsibilities: Lead and mentor 1-3 junior team members Partner closely with counterparts on Display and Social teams.Depending on the account and scope, this role could serve as the integrated lead across all media channels. Responsible in conjunction with Directors for ensuring growth of team members in the areas of Search capabilities, client management, problem solving, and business communications; Overall performance management responsibility Manage expectations, both internally and externally, by leading teams in proactive and effective communications and problem resolution; Supports the on-boarding of new hires, working with the Search management team to ensure appropriate planning efforts and that the process is seamless for new hires Oversees the usage of departmental operating processes to ensure standardized procedures are in place; Identifies opportunities for continuous improvement and participates in the development/maintenance of departmental SOPs Participates in departmental training efforts, working with the departmental leaders to identify needs, prioritize efforts, and contribute to the development of training to ensure a plan is in place to equip the team with training required to be successful in the execution of their role, as well as continued professional development You Have: 6+ years of experience managing large-scale paid search campaigns a BA/BS Degree 2+ years of demonstrated experience with senior executive client relationships Excellent analytical and critical thinking skills, with proven problem solving capabilities Skillful at assessing disparate data, drawing conclusions, and taking appropriate action Adept at managing and mentoring teams of 10+ team members, preferably in an agency, consulting, or Marketing environment Adept at managing client expectations, as it relates to scope of service and delivery of service Successful management of large scale, multi-faceted projects with dynamic timelines in a fast paced environment Articulate and effective communication skills, tailoring message to the audience Experience developing and delivering presentations with actionable insights and the ability to influence the decision making process Confident and action oriented, with a keen ability to create, lead and develop business programs across multiple functions with many stakeholders Additional Information: The annual salary range for this position is 115-125K. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit #LI-EB1 #LI-Hybrid Location: New York Brand: Dentsu X Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail to View email address on click.appcast.io by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work #J-18808-Ljbffr Dentsu International Americas, LLC
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