Senior Living General Manager Executive Director

Senior Living General Manager/Executive Director

Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Truewood by Merrill, West Covina is currently accepting applications for General Manager/Executive Director to help support residents within our beautiful community residents call home.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you! Please APPLY TODAY!

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.

We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed.

We offer our full-time employees:

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
• Company-paid Employee Assistance Program (EAP)
• Paid time off – 7 holidays, and 11 vacation days.
• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Tuition reimbursement for career growth.
• Company-paid short & long-term disability insurance.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

We offer our part-time employees:

• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement for career growth.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

Our General Manager/Executive Directors are responsible for:

• Ensuring financial performance of the community by creating, managing, and abiding by the approved budget.
• Maintaining accounting compliance by overseeing community financial records. including rent receipts, petty cash disbursements, miscellaneous income and expenditures, and payroll.
• Maintaining HR compliance by overseeing personnel records of all employees, including proper and complete documentation for all new hires, ongoing training documentation, performance evaluations, timely merit increases, and performance management.
• Providing the Seattle office with all necessary reports on time and in the proper format.
• Implementing and enforcing all policies and procedures of the Operations Manual, Food Services Manual, Team Member Handbook, and State Licensing Regulations.
• Providing active leadership in creating and maintaining the highest standards of customer satisfaction in facilities, food service, activities, housekeeping, staff interactions, and resident care. Responsible for managing community to a minimum of 94% occupancy rate.
• Monitoring marketing process to ensure minimum standards are met on a weekly basis.
• Monitoring marketing software in conjunction with the Community Relations Director and Director of Sales to ensure marketing activities result in budgeted occupancy goal.
• Monitoring and reporting competitor's activities to management.
• Maintaining accountability for the overall functionality of the community.
• Interacting regularly with Residents and attending resident functions.
• Other duties as assigned.

If you are someone with:

• Proficiency in computer skills including MS Outlook, Word, etc.
• 21 Years of age with college degree (Preferred)
• Must have 3-5 years of management experience.

Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws. This range reflects what we reasonably expect to pay upon hire. Bonus target for this position: 20%.

Physical Requirements: This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Consider applying to become a General Manager/Executive Director with the Merrill Family of Senior Living Communities!

Yes, You Can have a meaningful Career!

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Merrill Gardens is an Equal Opportunity Employer