Host - Guest Engagement

Good Eats Group is owned and operated by John McLean and Martin Murch. The brands showcase the collaborative, global Epicurious inspired partnership between the owners throughout their various restaurant concepts. Staying true to their culinary roots, Mac & Martin’s vision offers show stopping cuisine in a casual, hip, and welcoming environment. Our culture is dedicated to embracing every team member and guest in creating memories of life through curating guest experiential journeys while they visit. This all-inclusive approach of individual spirited managers our at the core of the group and we are poised to align with a strategic partner who sees and appreciates the vision for our next chapter. BURGER BAR Chicago The staple of the Good Eats Group brands. As the name suggests, Burger Bar Chicago features craft USDA Prime ½# burgers and craft beer with several fun, contemporary menu items to fill in the gaps. Burger Bar Chicago is the first Prime Burger, Burger restaurant in America. Let us get started by sipping on our exclusive “1837 Red Ale”. The food is fresh, interesting, and delicious. These are hand-crafted unique burgers using fresh, wholesome, politically correct proteins such as chicken, turkey, pork, shrimp, tuna and American hormone and antibiotic-free USDA prime ground beef. Snacks and sides are a significant part of the menu with choices such as fresh-cut Truffle Fries, Sweet Potato Tots, Bacon Lollipops, grilled Sassy Wings, our famous Fried Pickles and three varieties of incredible Mac and Cheese. Large chopped salads and hand-spun shakes round out the food experience at Burger Bar. Cool, edgy, fun, and inviting, Burger Bar Chicago serve simple but unique familiar foods with an urban twist that anyone can sink their teeth into. Do not forget our exclusive, Good Eats Group “1837 Red Ale” that received 4.3 rating in the Beer Advocate. Join the group that focuses on Guest Experiential Journeys to Create Memories of Life. Good Eats Group is lighting up the South Loop. Below our a listing of some of our Awards & Accolades: Good Eats Group “Best New Business Near South Planning Board City of Chicago” Time Out Finalist for all locations Foodservice Industry News Showcase Rewards Network – Best Partner Feature Trust20 – Partner Showcase The 22 Best Reservations for Chicago – Michigan Avenue Magazine Burger Bar Chicago

• Best New Burger Restaurant Chicago” -
• Top Burger” – Chicago Burger Review
• Best Burger Restaurant Chicago” – Chicago Best
• Best Fried Pickles Chicago” – Red Eye
• Steakhouse Stacker” – Reader
• Best Vegetable Burger Chicago” – Vegetarian Society of Chicago and Illumine Magazine 2015
• Best and Most Outrageous Burger Restaurant Illinois” – Yahoo Travel

Top 38 in the Globe – Burger Business

• Best Mac & Cheese” – Chicago Tribune
• Hot & Smokey mixes my two favorite things and does it well” – The Chicago Burger Review
• 10 Best Thanksgiving Burgers in the Country” – Burger Business

Time Out LOVE - Award Winner TRAVEL CHANNEL – FOOD PARADISE TASTY TAVERNS July 2020 Top 15 Best Burgers Chicago – Four Square 2021 The 22 Best Reservations for Chicago – Michigan Avenue Magazine 2021 A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive. Job Duties - Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

• Use visual cues to seat guests in either the bar or dining area depending on their preference
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

Skills and Qualifications - Must be able to read menus

• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate guests' needs to W/Ws, Bussers, Managers, etc.
• Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
• Must be able to walk and stand during entire shift
• Must be able to reach, bend, stoop and wipe
• Must be able to carry trays or supplies (10-30 lbs.)
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service
• The ability to thrive in a fast-paced environment
• Flexibility to work a variety of shifts
• 6 months experience in a full-service restaurant preferred
• Must be upbeat, outgoing and positive
• Ability to work effectively within a team
• Ability to effectively communicate on the telephone.

Working at Burger Bar - Health insurance