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Patient Access Representative

Pacer Group

Patient Access Representative

Location: West Hollywood, CA 90048

Duration: 13 Weeks

Shift: Day 5x8-Hour (08:00AM - 05:00PM) days and weekend requirements

Position Summary:

  • The candidate will perform a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services.
  • The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival & Registration.
  • The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages).
  • Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System.

Requirements:

  • Minimum: 2 years customer service in healthcare (medical center/hospital) Previous Hospital/Healthcare experience, Health insurance knowledge, Customer Service, PC Knowledge Insurance verification, EPIC EHR

Education:

  • HSD/GED REQUIRED.
Pacer Group
Vacancy posted 2 days ago
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