Loan Officer

Loan Officer

Being a loan officer at First Residential is unlike any other role. Think of it as combining the best of sales, customer service, and financial expertise. You'll play a crucial part in helping borrowers navigate one of the biggest financial decisions of their lives, buying a home. This isn't just a desk job; it's a high energy, high-impact position where your determination and hustle directly influence your success.

Our marketing team works hard to bring in fresh leads, so, most of the time, you're calling people who are already interested rather than cold-calling strangers. Your job? Turn those leads into success stories by building trust, analyzing their financial situation, and guiding them to the best loan option. The schedule is flexible but expect to put in the time and effort required to meet and exceed your goals.

Most of the work happens in the office, where collaboration and teamwork create an environment of support and friendly competition. It's demanding, but the rewards of seeing your hard work help someone secure their dream home are totally worth it.

Here's a snapshot of what you'd be doing:

• Calling leads to win over the client's heart on why First Residential is the perfect lender for them!
• Running their credit through an online system and helping them find the right loan for their situation.
• Handling all the paperwork and keeping the borrower's file on track until the loan is officially closed.
• Walking borrowers through the loan process and structuring loans for them, including setting up rates and fees that work best for their needs.
• Pitching in wherever needed to help foster a supportive and collaborative team culture.

About you:

• You demonstrate grit and resilience when navigating challenges, thriving in a fast-paced and agile environment.
• You're a salesperson to your core—you're not afraid to pick up the phone and you have experience seeking people out and selling to them.
• Flexibility is in your DNA; you readily embrace change and creatively identify solutions to complex problems.
• You're a master of time management and efficiently prioritize your responsibilities to maximize productivity and effectiveness.
• Driven by success, you welcome feedback and possess a high capacity for learning, leveraging knowledge to enhance performance and development.
• You excel in communication, both written and verbal, and use your skillset to provide top tier customer service to borrowers and teammates.
• Collaborative environments are where you thrive, and you maintain a positive attitude in high pressure situations to achieve common goals.
• You uphold the highest standard of honesty and transparency in all interactions, always doing what is best for all involved.

One important thing—you'd need to be NMLS licensed (but we can help you get that when you start).

About us:

We started First Residential Independent Mortgage to make homebuying more authentic. Your heart and dedication will help us get there. First Residential is part of the Veterans United family of companies (with a combined $23 billion+ in closed loan volume in 2020). Fueled by VU's mortgage experience yet specialized in conventional and FHA Loans, First Residential is the perfect place to launch your career. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to homebuyers and their families. And we always seek to lift up people and communities across the country.

We're so glad you're here checking out this opportunity! If this role gets you excited but you're worried you don't check every box – don't sweat it. We're more interested in what you can bring to the team than a perfect checklist. If you're passionate, driven, and ready to make a difference, we'd love to hear from you. Come as you are, and together we'll create something amazing.