Representante de Servicio al Cliente
SRS Distribution
El representante de servicio al cliente garantiza la satisfacción del cliente a través de un servicio efectivo, una sólida construcción de relaciones y apoyo en las ventas. Calificaciones Experiencia comprobada en servicio al cliente y manejo telefónico con habilidades de escucha activa. Familiaridad con sistemas CRM y plataformas ERP para la entrada de pedidos y transacciones en efectivo. Fuertes habilidades interpersonales con una mentalidad orientada al equipo y consciente de la seguridad. Capacidad demostrada para apoyar las ventas e identificar nuevas oportunidades. Actitud positiva y motivada alineada con la cultura “Ganarse el Dinero y Diviértase”. Proporciona un servicio sobresaliente al manejar consultas y quejas por teléfono, correo electrónico y en persona. Proporciona información del producto, resuelve problemas eficientemente y mantiene registros precisos de los clientes. Atiende a clientes caminantes con un soporte excepcional de ventas en mostrador y colabora con los equipos de ventas, conductores y almacén para garantizar el cumplimiento oportuno de los pedidos. Maneja las consultas telefónicas profesionalmente, procesa transacciones en el sistema ERP y contribuye al crecimiento de las ventas identificando nuevas oportunidades. Cumple con los valores de la empresa, garantiza el cumplimiento y utiliza habilidades bilingües (inglés/español) para mejorar la experiencia del cliente y expandir el alcance. #J-18808-Ljbffr SRS Distribution
Vacancy posted 2 days ago
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